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Administrative Assistant
Salary undisclosed
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JOB OVERVIEW
The Administrative Assistant Position is essential for ensuring efficient operations and effective communication within the hotel. This role supports the Hotel Manager in executing day-to-day tasks, enhancing guest satisfaction, and maintaining high standards of service.,
DUTIES AND RESPONSIBILITIES
- Provide administrative support to the Hotel Manager, including scheduling meetings, managing correspondence, and organizing documents.
- Assist in preparing reports, presentations, and other materials as needed for meetings and hotel operations.
- Coordinate communication between departments, ensuring timely information flow and collaboration.
- Manage the hotel manager’s calendar, including scheduling appointments and prioritizing tasks.
- Support the execution of hotel initiatives, projects, and events, including staff meetings and training sessions.
- Maintain records of hotel operations, guest feedback, and quality assessments, ensuring all information is accurate and up to date.
- Assist in tracking and managing budgets, expenses, and financial reports as directed by the Hotel Manager.
- Participate in staff training and development programs, fostering a culture of continuous improvement.
- Conduct research and compile data to assist in decision-making processes.
- Help maintain a positive and professional environment, addressing guest inquiries and concerns promptly and effectively.
- Uphold health and safety standards, ensuring compliance with all relevant policies and regulations.
QUALIFICATIONS AND REQUIREMENTS
- Bachelor’s Degree or Diploma in Hospitality Management or a related field.
- Proven ability to interact effectively with customers, employees, and third parties, reflecting positively on the hotel and brand.
- Strong organizational, multitasking, and communication skills.
- Proficiency in Microsoft Office and hotel management software.
- Minimum of 2 years of administrative experience in a hospitality setting or an equivalent combination of education and experience.
JOB OVERVIEW
The Administrative Assistant Position is essential for ensuring efficient operations and effective communication within the hotel. This role supports the Hotel Manager in executing day-to-day tasks, enhancing guest satisfaction, and maintaining high standards of service.,
DUTIES AND RESPONSIBILITIES
- Provide administrative support to the Hotel Manager, including scheduling meetings, managing correspondence, and organizing documents.
- Assist in preparing reports, presentations, and other materials as needed for meetings and hotel operations.
- Coordinate communication between departments, ensuring timely information flow and collaboration.
- Manage the hotel manager’s calendar, including scheduling appointments and prioritizing tasks.
- Support the execution of hotel initiatives, projects, and events, including staff meetings and training sessions.
- Maintain records of hotel operations, guest feedback, and quality assessments, ensuring all information is accurate and up to date.
- Assist in tracking and managing budgets, expenses, and financial reports as directed by the Hotel Manager.
- Participate in staff training and development programs, fostering a culture of continuous improvement.
- Conduct research and compile data to assist in decision-making processes.
- Help maintain a positive and professional environment, addressing guest inquiries and concerns promptly and effectively.
- Uphold health and safety standards, ensuring compliance with all relevant policies and regulations.
QUALIFICATIONS AND REQUIREMENTS
- Bachelor’s Degree or Diploma in Hospitality Management or a related field.
- Proven ability to interact effectively with customers, employees, and third parties, reflecting positively on the hotel and brand.
- Strong organizational, multitasking, and communication skills.
- Proficiency in Microsoft Office and hotel management software.
- Minimum of 2 years of administrative experience in a hospitality setting or an equivalent combination of education and experience.