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Customer Services English - Yogyakarta

  • Full Time, onsite
  • Agent & Co (Contact Center Services)
  • Jakarta Raya, Indonesia
Salary undisclosed

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Company Description

Agent & Co offers contact center services, providing responsive and reliable customer service solutions. For more information, please visit our website at https://agentnco.com/. We are dedicated to finding the best solutions for your business needs.

Role Description

This is a full-time on-site role for a Customer Services English position located in Jakarta, Indonesia at Agent & Co's contact center. The role involves handling customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering excellent customer service and experience on a daily basis.

Qualifications

  • Minimum Bachelor degree in any major
  • Customer Support and Customer Service skills
  • Strong focus on Customer Satisfaction and Customer Experience
  • Proficient in Phone Etiquette
  • Excellent communication and interpersonal skills
  • Problem-solving abilities and patience
  • Fluency in English and Indonesian languages
  • Prior experience in customer service roles is a plus
  • Ability to work in a fast-paced environment
  • Willing to work with a shifting system
  • Placement at Yogyakarta

Company Description

Agent & Co offers contact center services, providing responsive and reliable customer service solutions. For more information, please visit our website at https://agentnco.com/. We are dedicated to finding the best solutions for your business needs.

Role Description

This is a full-time on-site role for a Customer Services English position located in Jakarta, Indonesia at Agent & Co's contact center. The role involves handling customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering excellent customer service and experience on a daily basis.

Qualifications

  • Minimum Bachelor degree in any major
  • Customer Support and Customer Service skills
  • Strong focus on Customer Satisfaction and Customer Experience
  • Proficient in Phone Etiquette
  • Excellent communication and interpersonal skills
  • Problem-solving abilities and patience
  • Fluency in English and Indonesian languages
  • Prior experience in customer service roles is a plus
  • Ability to work in a fast-paced environment
  • Willing to work with a shifting system
  • Placement at Yogyakarta