Customer Services English - Yogyakarta
Company Description
Agent & Co offers contact center services, providing responsive and reliable customer service solutions. For more information, please visit our website at https://agentnco.com/. We are dedicated to finding the best solutions for your business needs.
Role Description
This is a full-time on-site role for a Customer Services English position located in Jakarta, Indonesia at Agent & Co's contact center. The role involves handling customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering excellent customer service and experience on a daily basis.
Qualifications
- Minimum Bachelor degree in any major
- Customer Support and Customer Service skills
- Strong focus on Customer Satisfaction and Customer Experience
- Proficient in Phone Etiquette
- Excellent communication and interpersonal skills
- Problem-solving abilities and patience
- Fluency in English and Indonesian languages
- Prior experience in customer service roles is a plus
- Ability to work in a fast-paced environment
- Willing to work with a shifting system
- Placement at Yogyakarta
Company Description
Agent & Co offers contact center services, providing responsive and reliable customer service solutions. For more information, please visit our website at https://agentnco.com/. We are dedicated to finding the best solutions for your business needs.
Role Description
This is a full-time on-site role for a Customer Services English position located in Jakarta, Indonesia at Agent & Co's contact center. The role involves handling customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering excellent customer service and experience on a daily basis.
Qualifications
- Minimum Bachelor degree in any major
- Customer Support and Customer Service skills
- Strong focus on Customer Satisfaction and Customer Experience
- Proficient in Phone Etiquette
- Excellent communication and interpersonal skills
- Problem-solving abilities and patience
- Fluency in English and Indonesian languages
- Prior experience in customer service roles is a plus
- Ability to work in a fast-paced environment
- Willing to work with a shifting system
- Placement at Yogyakarta