Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Service and Operation Manager (Freightforwarding)

Salary undisclosed
Checking job availability...
Original
Simplified

We are seeking a highly motivated Customer Service and Operation Manager to head our customer service and operation team. The ideal candidate should have a background in freight forwarding and good understanding of accounting principles and practices.

Job Responsibilities:

  • Procure the most effective option based on rates, transit time, customers’ requirements, etc.
  • Develop unique solutions to achieve maximum efficiency (e.g. transshipments, etc.).
  • Act as Control Tower for the region.
  • Oversee and mentor the customer service team, providing guidance and support to ensure high performance.
  • Address customer inquiries and issues promptly and effectively, ensuring high levels of satisfaction
  • Collaborate with sales, and logistics teams to ensure seamless shipment processes and timely delivery of services.
  • Identify opportunities for process improvements and implement best practices to enhance customer service and operational efficiency.
  • Provide training and ongoing support to team members on airfreight procedures, customer service excellence, and industry regulations.
  • Prepare regular reports on team performance, customer satisfaction, and operational metrics for senior management.

Qualifications:

  • 5 years of experience in freight forwarding, master the skills and excellent experience in freight operation.
  • Strong knowledge of freight regulations, tariffs, and shipping procedures.
  • Proficient in freight forwarding software (specifically Cargowise) and Microsoft Office Suite.
  • Fluent in English and local official language

We are seeking a highly motivated Customer Service and Operation Manager to head our customer service and operation team. The ideal candidate should have a background in freight forwarding and good understanding of accounting principles and practices.

Job Responsibilities:

  • Procure the most effective option based on rates, transit time, customers’ requirements, etc.
  • Develop unique solutions to achieve maximum efficiency (e.g. transshipments, etc.).
  • Act as Control Tower for the region.
  • Oversee and mentor the customer service team, providing guidance and support to ensure high performance.
  • Address customer inquiries and issues promptly and effectively, ensuring high levels of satisfaction
  • Collaborate with sales, and logistics teams to ensure seamless shipment processes and timely delivery of services.
  • Identify opportunities for process improvements and implement best practices to enhance customer service and operational efficiency.
  • Provide training and ongoing support to team members on airfreight procedures, customer service excellence, and industry regulations.
  • Prepare regular reports on team performance, customer satisfaction, and operational metrics for senior management.

Qualifications:

  • 5 years of experience in freight forwarding, master the skills and excellent experience in freight operation.
  • Strong knowledge of freight regulations, tariffs, and shipping procedures.
  • Proficient in freight forwarding software (specifically Cargowise) and Microsoft Office Suite.
  • Fluent in English and local official language