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Key Responsibilities:
- Pre-Opening Coordination:
- Assist in managing and executing pre-opening activities for new RedDoorz properties.
- Collaborate with cross-functional teams to ensure timely completion of all pre-opening tasks.
- Oversee site readiness and ensure operational systems are set up before opening.
- Standard Operating Procedure (SOP) Implementation:
- Implement and enforce RedDoorz operational policies and procedures.
- Ensure all departments are aligned with RedDoorz hospitality standards and brand guidelines.
- Conduct periodic audits to ensure SOP compliance post-opening.
- Training & Development:
- Provide hands-on training for hotel staff on operational procedures and customer service.
- Monitor staff performance during the opening phase and provide necessary guidance.
- Train Property In-Charge (PIC) to conduct simple canvassing activities in nearby universities and corporate offices to promote RedDoorz services.
- Tax & Compliance Preparation:
- Support tax-related preparations and ensure compliance with local regulations.
- Work with internal and external stakeholders to manage pre-opening licenses and permits.
- Hospitality & Guest Experience:
- Ensure the delivery of a high-quality guest experience aligned with RedDoorz standards.
- Implement and monitor guest feedback mechanisms to enhance service quality.
Job Requirements:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 3 years of experience in hotel pre-opening or hospitality operations.
- Strong understanding of hotel operations, SOP implementation, and guest service standards.
- Experience in conducting training and staff development programs.
- Knowledge of tax regulations and compliance related to hotel operations is preferred.
- Excellent project management and organizational skills.
- Willingness to travel extensively across Indonesia for pre-opening projects.
- Strong communication and interpersonal skills to collaborate with diverse teams
Key Responsibilities:
- Pre-Opening Coordination:
- Assist in managing and executing pre-opening activities for new RedDoorz properties.
- Collaborate with cross-functional teams to ensure timely completion of all pre-opening tasks.
- Oversee site readiness and ensure operational systems are set up before opening.
- Standard Operating Procedure (SOP) Implementation:
- Implement and enforce RedDoorz operational policies and procedures.
- Ensure all departments are aligned with RedDoorz hospitality standards and brand guidelines.
- Conduct periodic audits to ensure SOP compliance post-opening.
- Training & Development:
- Provide hands-on training for hotel staff on operational procedures and customer service.
- Monitor staff performance during the opening phase and provide necessary guidance.
- Train Property In-Charge (PIC) to conduct simple canvassing activities in nearby universities and corporate offices to promote RedDoorz services.
- Tax & Compliance Preparation:
- Support tax-related preparations and ensure compliance with local regulations.
- Work with internal and external stakeholders to manage pre-opening licenses and permits.
- Hospitality & Guest Experience:
- Ensure the delivery of a high-quality guest experience aligned with RedDoorz standards.
- Implement and monitor guest feedback mechanisms to enhance service quality.
Job Requirements:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 3 years of experience in hotel pre-opening or hospitality operations.
- Strong understanding of hotel operations, SOP implementation, and guest service standards.
- Experience in conducting training and staff development programs.
- Knowledge of tax regulations and compliance related to hotel operations is preferred.
- Excellent project management and organizational skills.
- Willingness to travel extensively across Indonesia for pre-opening projects.
- Strong communication and interpersonal skills to collaborate with diverse teams