Partner Support Specialist (based in Indonesia)
Position Function Summary
Providing overall operational support to the Partner Manager, Indonesia which includes sales follow up on business opportunities to channel partners for both SMB and Large Account market segments.
Work closely and keep up the network of effective distributors, business partners and tier-2 channels (resellers) to enable Lexmark to successfully penetrate the market and support the sales effort in successfully meeting sales quota and maintaining channel harmony.
Assist with local marketing to implement distributors and resellers marketing programs. Help in company business planning and monitoring process by providing timely and accurate requested information (e.g., forecast, distributors’ and resellers’ sell through, inventory level and market intelligence etc.) through the established reporting system.
Primary Role Responsibilities
- Follow up with partners (dealers and resellers) and offer sales support by providing all the sales tools, brochures etc. in order for them to sell Lexmark products
- Support and follow up on business opportunities by assisting partners to achieve set quotas and ensuring loyalty and focus on Lexmark products
- Follow processes to ensure partner feedback concerning market needs and opportunities
- Respond timely to queries and communicate with key partners, customers and vendors
Qualifications & Experience
- Minimum Tertiary education
- Minimum 3 years’ experience in managing channel sales support in Info Comm and or printing /copier industry
Skills & Competencies
- Good spoken and written in Business level English
- Good understanding of channel motivations, financials and operations
- Intuitive sense of channel partners, challenges and opportunities
- Good knowledge of business drivers in any channel partner’s business
- Creative and find imaginative solutions to issues and obstacles
- Adapt to changing business environment and manage adversity and stress in a professional manner
Position Function Summary
Providing overall operational support to the Partner Manager, Indonesia which includes sales follow up on business opportunities to channel partners for both SMB and Large Account market segments.
Work closely and keep up the network of effective distributors, business partners and tier-2 channels (resellers) to enable Lexmark to successfully penetrate the market and support the sales effort in successfully meeting sales quota and maintaining channel harmony.
Assist with local marketing to implement distributors and resellers marketing programs. Help in company business planning and monitoring process by providing timely and accurate requested information (e.g., forecast, distributors’ and resellers’ sell through, inventory level and market intelligence etc.) through the established reporting system.
Primary Role Responsibilities
- Follow up with partners (dealers and resellers) and offer sales support by providing all the sales tools, brochures etc. in order for them to sell Lexmark products
- Support and follow up on business opportunities by assisting partners to achieve set quotas and ensuring loyalty and focus on Lexmark products
- Follow processes to ensure partner feedback concerning market needs and opportunities
- Respond timely to queries and communicate with key partners, customers and vendors
Qualifications & Experience
- Minimum Tertiary education
- Minimum 3 years’ experience in managing channel sales support in Info Comm and or printing /copier industry
Skills & Competencies
- Good spoken and written in Business level English
- Good understanding of channel motivations, financials and operations
- Intuitive sense of channel partners, challenges and opportunities
- Good knowledge of business drivers in any channel partner’s business
- Creative and find imaginative solutions to issues and obstacles
- Adapt to changing business environment and manage adversity and stress in a professional manner