Merchant Activation - Relation Officer (Account Manager)
Salary undisclosed
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Work Arrangement: On Site, WFO
Work Location: Alam Sutera, Tangerang
Job Description
Work Location: Alam Sutera, Tangerang
Job Description
- Develop and maintain relationships with existing merchants to enhance their experience, ensuring loyalty and long-term retention.
- Help merchants in resolving technical issues.
- Develop and implement strategies/initiatives to maximize revenue and transaction volume for Yukk’s merchants.
- Identify opportunities for cross-selling and upselling.
- Provide valuable feedback to internal teams regarding product enhancements and features based on merchant insights and market trends.
- Prior experience in account management, growth, or client relationship management is preferred.
- Fresh graduates with strong communication skills and relevant internship or organizational experience are welcome to apply.
- Willing to work in full WFO setting from Alam Sutera, Tangerang.
- Able to work independently while maintaining strong coordination with relevant teams.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with the ability to engage effectively with internal and external stakeholders.
- Ability to develop and execute targeted growth strategies, adapt to market changes, and provide proactive solutions.
- Target-oriented with a strong drive for achieving goals.
- Excellent time management and problem-solving skills.
- Highly mobile and willing to travel for business trips.
Work Arrangement: On Site, WFO
Work Location: Alam Sutera, Tangerang
Job Description
Work Location: Alam Sutera, Tangerang
Job Description
- Develop and maintain relationships with existing merchants to enhance their experience, ensuring loyalty and long-term retention.
- Help merchants in resolving technical issues.
- Develop and implement strategies/initiatives to maximize revenue and transaction volume for Yukk’s merchants.
- Identify opportunities for cross-selling and upselling.
- Provide valuable feedback to internal teams regarding product enhancements and features based on merchant insights and market trends.
- Prior experience in account management, growth, or client relationship management is preferred.
- Fresh graduates with strong communication skills and relevant internship or organizational experience are welcome to apply.
- Willing to work in full WFO setting from Alam Sutera, Tangerang.
- Able to work independently while maintaining strong coordination with relevant teams.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with the ability to engage effectively with internal and external stakeholders.
- Ability to develop and execute targeted growth strategies, adapt to market changes, and provide proactive solutions.
- Target-oriented with a strong drive for achieving goals.
- Excellent time management and problem-solving skills.
- Highly mobile and willing to travel for business trips.