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Customer Service Internship

Salary undisclosed

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Jobdesc:

  • Responsible for responding to chats, reviews or discussions from customers in the marketplace quickly & precisely so that the store's performance rating is in accordance with the set targets
  • Follow up on complaints or problems from customers so that customer problems can be resolved as they should
  • Collect data and recap reports on operational insights related to customer feedback, marketplace health & updating operational processes
  • Responsible for responding to or replying to customer chats in the marketplace related to the product so that customers can find out information about the product to be purchased

Requirement:

  • Final year student with no class attend, currently pursuing Associate/Bachelor Degree (D3/S1) from any major
  • Having good communication skills, able to be multitasking and great management time
  • Preferably have experience online business on social media or marketplace
  • Willing to work from office in South Jakarta and able to join ASAP

Jobdesc:

  • Responsible for responding to chats, reviews or discussions from customers in the marketplace quickly & precisely so that the store's performance rating is in accordance with the set targets
  • Follow up on complaints or problems from customers so that customer problems can be resolved as they should
  • Collect data and recap reports on operational insights related to customer feedback, marketplace health & updating operational processes
  • Responsible for responding to or replying to customer chats in the marketplace related to the product so that customers can find out information about the product to be purchased

Requirement:

  • Final year student with no class attend, currently pursuing Associate/Bachelor Degree (D3/S1) from any major
  • Having good communication skills, able to be multitasking and great management time
  • Preferably have experience online business on social media or marketplace
  • Willing to work from office in South Jakarta and able to join ASAP