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Quality Technician

Salary undisclosed

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Job Summary:

  • Conduct all aspects of inspections including product pre-shipment inspection (Final Random Inspection (FRI)), production in-process inspection, and client’s sample review, as per defined quality and safety requirement.
  • Conduct factory audit and actively work with Factories / Raw Material Suppliers to ensure that factories and manufacturing processes are in line with TMS and client’s protocol requirements and suitable to make product that meet quality and safety requirements.
  • Follow up on quality issues, e.g., Intervention test failure, customer complaint, etc.
  • Work with factory in house laboratory to ensure that products are tested in professional and competence manner.
  • Support PE to work with tool maker and factories to ensure that tools manufacturing processes, and produced products meet TMS/client quality and safety requirements.


Job Relationships

Internal – Quality & Safety Teams / Supply Chain / Production Engineering / Development Engineering

Associated Business Units – HM Toys, Non HM, Non McD’s & Retail, other TMS Business Units.

External – Manufacturing Vendors, Supplier, Testing Labs, Third-party inspection agencies, Subcontract Manufacturers, Raw Material Suppliers, Safety Labs

Job Responsibilities

  • Perform all aspects of inspection and sampling, including product pre-shipment inspection (Final Random Inspection (FRI)), production In-process Inspection and client sample review
  • Conduct factory audit on quality and safety perspective as required
  • Execute the necessary study or testing as per HK team request
  • Follow up on quality and safety issues found during inspection and Feasibility/Intervention testing at factory level.
  • Support and follow up on TMS quality and safety initiatives.
  • Engage in quality and safety review meeting, provide comments, and take appropriate actions.
  • Monitor factories activities/conditions regarding any issues (or potential issues) which affect quality, safety, or TMS/Client reputation and expectation.
  • Work with factory to ensure the chemical control management process in place
  • Conduct audit to the factory in house laboratory to ensure it is executed in a professional and competent manner
  • Assist PE to oversee the tooling manufacturing process
  • Follow up on all issues found with factories, tool makers and TMS functions ‘debugging’ as necessary.


Qualifications/Experience

  • Quality & safety assurance / Production / Engineering expertise in toys, premiums and/or children’s products
  • A minimum of 3 years of working experience in toys manufacturing / inspection / safety testing / manufacturing industry
  • Proven ability and experience working in factory production environment
  • Familiar of toys manufacturing processes and materials


Education

  • Diploma in engineering or relevant scientific/technical discipline


Job Knowledge/Skills

  • Knowledge of toys, premium manufacturing process.
  • Good command in written and spoken English and local language
  • Good oral and written communication skill.
  • Knowledge in international Toys Safety Standards
  • Knowledge in Quality Management System
  • Knowledge in plush toy production preferred
  • Proficient in MS Office Application (Word, Excel, Outlook, etc.)


Other Requirements

  • Able and willing to travel as required.


Career Ladder

  • Senior Quality Technician / Quality Supervisor