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Technical Services Manager

  • Full Time, onsite
  • PT. Integra Global Solusi (Distributor of Netgear, Synology, and Volktek)
  • Jakarta, Indonesia
Salary undisclosed

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Company Description

PT. Integra Global Solusi (IGS) is a leading distributor of computerized technology products in Indonesia since 2007. They offer creative, innovative, and cost-effective solutions to fulfill business growth and varied IT needs. IGS builds strong relationships with manufacturers focusing on future technology products and distributes Synology NAS and NETGEAR for Indonesia.

Role Description

This is a full-time on-site role for a Technical Services Manager located in Jakarta. The Technical Services Manager will be responsible for providing technical support, troubleshooting, customer service, and training for clients utilizing the technology products distributed by IGS.

Qualifications

  • Technical Services, Technical Support, and Troubleshooting skills
  • Customer Service and Training skills
  • Experience in managing technical services teams
  • Strong problem-solving and communication skills
  • Knowledge of networking technologies and products
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Previous experience in a similar role is a plus

Company Description

PT. Integra Global Solusi (IGS) is a leading distributor of computerized technology products in Indonesia since 2007. They offer creative, innovative, and cost-effective solutions to fulfill business growth and varied IT needs. IGS builds strong relationships with manufacturers focusing on future technology products and distributes Synology NAS and NETGEAR for Indonesia.

Role Description

This is a full-time on-site role for a Technical Services Manager located in Jakarta. The Technical Services Manager will be responsible for providing technical support, troubleshooting, customer service, and training for clients utilizing the technology products distributed by IGS.

Qualifications

  • Technical Services, Technical Support, and Troubleshooting skills
  • Customer Service and Training skills
  • Experience in managing technical services teams
  • Strong problem-solving and communication skills
  • Knowledge of networking technologies and products
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Previous experience in a similar role is a plus