Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

IT Services Lead

Salary undisclosed
Checking job availability...
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Are you prepared to take the lead in shaping the future of IT services at Hutabyte? As an IT Services Lead, you will play a pivotal role in managing our business IT operations, ensuring excellence in service delivery, and fostering a high-performing team of Junior Engineers. You’ll oversee technical issue resolution, guide your team, and enable a fast-paced, adaptive work culture. This leadership role will challenge you to drive critical incident management, optimize shift scheduling, and contribute to a collaborative and efficient workplace. If you’re passionate about technology, teamwork, and delivering impactful results, we want you to join our mission!

Role and Responsibilities

  • Team Leadership and Development: Mentor Junior Engineers to enhance their skills and career growth.
  • Work Culture Enablement: Foster a collaborative work environment to drive team performance.
  • Shift Management: Ensure seamless 24/7 service coverage through effective shift scheduling.
  • Technical Issue Resolution: Serve as the escalation point for critical incidents.
  • Service Level Management and Reporting: Manage SLAs, prepare detailed incident reports (including RCA) and deliver monthly and quarter performance reports to ensure transparency and service alignment.
  • Monitoring and Optimization: Analyze ticket trends to identify recurring issues, optimize processes, and improve service quality.
  • Incident Assessment and Management: Assess incident severity levels to ensure timely and appropriate responses based on impact and urgency.
  • Collaboration: Collaborate with technical teams and support the CEO on strategic IT initiatives.

Qualifications and Education Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Electrical Engineering, or equivalent.
  • Minimum 3 years of experience in IT support or a related role.
  • Proven experience in managing operations or service management within an IT services company.
  • Previous experience as an L2 or L3 Technical Support Engineer, with a strong technical foundation and problem-solving capabilities.

Preferred Skills

  • Strong understanding of IT infrastructure, including operating systems (Windows/Linux), network protocols (TCP/IP, DNS, VPN), routing, telecommunications, security and IoT.
  • Demonstrated ability to handle critical incidents and implement root cause analysis effectively.
  • Exceptional communication skills to convey technical information to technical and non-technical audiences.
  • Skilled in creating concise and comprehensive technical documentation.
  • Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

How to Apply

Ready for an exciting adventure that makes every morning something to look forward to? Send your CV to [email protected] and let's shape the future together!