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Responsibilities:
- Manage and maintain the company's IT infrastructure, including servers, networks, and systems.
- Monitor system/internet performance and troubleshoot issues as they arise.
- Working closely with GA team in providing laptops and other devices
- Implement security measures to protect the company's data and networks.
- Provide technical support to employees, resolving IT-related problems promptly.
- Install and configure hardware and software as needed.
- Document IT processes and procedures for reference and training purposes.
- Stay up-to-date with the latest trends and developments in IT technology.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum of 3 years of experience in IT operations or a similar role.
- Good communication in English.
- Experience with networking protocols, especially internet and IT vendor management.
- Strong troubleshooting skills and attention to detail.
- Have an exposure in IT Asset Management is a plus
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Able to join ASAP and follow WFO policy.