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IT Support

Salary undisclosed

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Responsibilities:

  • Manage and maintain the company's IT infrastructure, including servers, networks, and systems.
  • Monitor system/internet performance and troubleshoot issues as they arise.
  • Working closely with GA team in providing laptops and other devices
  • Implement security measures to protect the company's data and networks.
  • Provide technical support to employees, resolving IT-related problems promptly.
  • Install and configure hardware and software as needed.
  • Document IT processes and procedures for reference and training purposes.
  • Stay up-to-date with the latest trends and developments in IT technology.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum of 3 years of experience in IT operations or a similar role.
  • Good communication in English.
  • Experience with networking protocols, especially internet and IT vendor management.
  • Strong troubleshooting skills and attention to detail.
  • Have an exposure in IT Asset Management is a plus
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Able to join ASAP and follow WFO policy.