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Network operation Center

Salary undisclosed

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Company :: Dikshatek

Years of experience :: 1 to 2 Years

Job Description

In connection with resource needs for our project, please help to provide manpower with the following details:

Title : Jr. Network Operation Center
Duration : 1 year
Working arrangement:

Shift 1: Jam operasional kantor bekerja dari kantor

Shift 2 dan Shift 3 bisa remote dari rumah

4.Total headcount 4 orang

5.Flow recruitment : CV Submitted to Xapiens > Screening Internally > Interview by user > Hiring

6.Starting : 03 Maret 2025

Requirements :

- Has Experience 1 - 2 years related to NOC
- Basic knowledge of networking concepts (TCP/IP, DNS, DHCP, etc.).
- Familiarity with network monitoring tools (e.g., SolarWinds, Nagios, PRTG).
- Basic understanding of firewalls, routers, switches, and other networking hardware.
- Knowledge of operating systems (Windows, Linux, etc.) and server configurations.

Job Descriptions:

- Monitor the health and performance of network devices, servers, and applications.
- Identify, log, and escalate incidents or problems related to network connectivity, server performance, and other IT systems.
- Provide initial diagnosis of network faults and offer simple troubleshooting steps.
- Respond to alerts generated by monitoring tools and assist with ticket management.
- Perform basic configuration and maintenance tasks under supervision.
- Document technical issues and resolutions to maintain accurate records.
- Ensure network uptime and performance meets Service Level Agreements (SLAs).
- Collaborate with senior engineers for incident resolution and escalations.