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Center Manager

Salary undisclosed

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Tasks & Responsibilities

  • Designing and implementing strategic plans to reach monthly and yearly target setting, strategic directions, and club performance reviews.
  • Build and maintain strong, long-lasting customer and student relationships within the department.
  • Cross-functional collaboration with (Academics, Service, Marketing, Finance, and Design) to better understand the business needs and goals
  • Seek new business opportunities (expansion).
  • Support new club opening (from development to Opening)
  • Assuring the club compliance with Headquarter SOP
  • Strategic Planning: Develop and implement a strategic plan for the area, aligning it with the overall company strategy. Monitor and adjust the plan as necessary to achieve performance targets.
  • Team Leadership: Lead and manage operational and academic teams.
  • Training and Development: Providing training and coaching to team or individual sales professionals to enhance their skills, techniques, and product knowledge. This may include workshops, seminars, role-playing exercises, and one-on-one mentoring sessions
  • Financial Management: Oversee the budgeting and financial performance of the area, ensuring that revenue and expense targets are met. Make data-driven decisions to improve profitability.
  • Sales and Business Development: Drive sales growth and business development initiatives within the area. Identify opportunities for expansion of the new club.
  • Operational Excellence: Ensure that all operational processes and procedures are efficient, compliant, and aligned with company standards. Implement best practices to optimize workflows.
  • Market Analysis: Monitor market trends, competitor activities, and customer feedback. Use this information to make informed decisions and adjust strategies as needed.
  • Reporting: Make and provide regular reports to the company, detailing the area's performance against key performance indicators (KPIs) and strategic goals.
  • Relationship and Communication: Maintain effective communication with the company, all clubs, and the Kiddo Indonesia Team, to ensure alignment and coordination.