Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

EV Charger Hardware Engineer (Presales & After-Sales)

Salary undisclosed
Checking job availability...
Original
Simplified

Key Responsibilities:

Presales Support:

  • Collaborate with the sales team to understand customer needs and provide technical guidance on the best EV charger solutions.
  • Create and present technical presentations, demos, and product specifications to potential clients.
  • Assist in drafting technical proposals, including designing system configurations and recommending appropriate hardware solutions.
  • Answer detailed customer queries regarding product features, specifications, and performance.
  • Conduct product feasibility studies and assessments based on customer requirements.
  • Participate in meetings, site visits, and negotiations to ensure that clients are informed of technical capabilities and constraints.

Product Customization & Design Assistance:

  • Work closely with customers to understand specific requirements and provide hardware design modifications or custom solutions.
  • Develop prototypes or samples to demonstrate tailored solutions for client needs.
  • Provide guidance on the integration of chargers with customer infrastructure, including grid compatibility and installation considerations.

After-Sales Support:

  • Serve as the technical point of contact for customers post-purchase, ensuring the successful deployment and integration of EV charging stations.
  • Provide troubleshooting assistance and resolve technical issues with hardware in the field.
  • Conduct hardware diagnostics, field testing, and support installations or upgrades as necessary.
  • Collaborate with the customer service and technical support teams to ensure timely issue resolution and product satisfaction.
  • Conduct periodic follow-ups with customers to ensure chargers are functioning correctly and help address any maintenance concerns.
  • Help customers with firmware updates, hardware upgrades, or retrofitting solutions if necessary.

Training & Documentation:

  • Train customers on the installation, use, and maintenance of EV chargers.
  • Create and maintain clear, accessible technical documentation, user manuals, and installation guides for customers.
  • Provide feedback to internal teams to improve documentation and product usability based on customer interactions.

Continuous Improvement:

  • Gather and analyze customer feedback on hardware performance to suggest product enhancements and improvements.
  • Stay updated with emerging EV charging standards, technology trends, and competitor offerings to support both presales and after-sales support.
  • Act as a liaison between the customer and engineering teams to address technical challenges and drive product innovation.

Required Skills and Qualifications:

  • Bachelor’s or Master’s degree in Electrical Engineering, Electronics, or a related field.
  • Experience in hardware engineering for power electronics, embedded systems, or electric vehicle charging infrastructure.
  • Strong communication skills with the ability to explain technical concepts clearly to non-technical audiences.
  • Experience in customer-facing roles, providing technical support or presales engineering.
  • Knowledge of power electronics, chargers (AC/DC), and communication protocols (e.g., OCPP, Modbus, CAN).
  • Familiarity with industry standards and certifications (e.g., IEC, UL, SAE J1772).
  • Strong problem-solving skills and the ability to troubleshoot hardware and software-related issues in the field.

Preferred Skills:

  • Experience with electric vehicle charging infrastructure or previous exposure to presales/technical sales roles.
  • Familiarity with the installation process and requirements for EV chargers in commercial or residential settings.
  • Ability to use CAD and 3D tools for basic design changes or system simulations.
  • Experience with customer relationship management (CRM) software or tools for tracking customer interactions and cases.
  • Knowledge of IoT-based EV charger solutions or smart grid integration.