Responsibilities for this role include:
Contacting potential or existing customers to promote products & services
Asking questions to understand customer requirements
Emphasize product features to highlight how they support customer requirements
Answering questions about products and features
Walking customers through product setup
Working against targets to achieve sales and conversions
Keep records of calls and outcomes Follow up with customers to maintain relationships
Hustle and have fun!
Your qualifications and skills:
Proven experience as telesales representative or other sales/customer service role for at least 6 consecutive months
Proven track record of successfully meeting sales quota preferably over the phone
Excellent communication, negotiation, and interpersonal skills
Ability to understand products and explain them to prospective customers
Conduct sales ethically, recommending products relevant to user needs
Be a self-starter and proactive in managing time and targets
High attention to detail and accuracy on data recording
Have a competitive edge and thrive in a team environment
Minimum able to speak basic English, however, MUST be able to write in English
Preferable telemarketing/telesales experience industry: insurance, banking, telecommunication