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About The Role
Region Operations Manager is managing operational strategy, monitoring performance, and ensuring execution at regional level. You will be involved in complex cross-functional projects and bridging between HQ and Area.
What You Will Do
As a Region Operations Manager, he/she will work as a center of excellence for Operations stream in the designated Region. He/she will work very intensively and collaborate with driver teams, other Region Operations across regions as well as Area Operations from each Area. Collaborate with Region Analytics team to analyze Operations data to get valuable insight and recommendation for business.
About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.
About Gojek
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.
Region Operations Manager is managing operational strategy, monitoring performance, and ensuring execution at regional level. You will be involved in complex cross-functional projects and bridging between HQ and Area.
What You Will Do
- Advance analysis & structured problem solving to achieve supply related OKR
- Manage systems & tools to ensure reliable operations
- Collaborate with cross functional teams and cities to develop operations system
- Project Management: Plan and execute top down and bottom up project
- Ensure safety, quality, productivity, compliance and reliability of supply services
- Lead Region Associates and monitor the projects deliverable
- Minimum 5 years of experience, preferably from Operation Function of Tech & multinational company
- Strong analytical thinking and problem solving skills to create creative solutions toward operation issues and empower relevant team to execute properly
- Proficient in Analytical tools (eg: excel/Google Sheets, Bigquery/SQL, Metabase)
- Solid experience in project management and managing stakeholders ensure speed & quality of project/initiative
- Has experience in managing team is a plus
- Proficient in spoken and written in English
As a Region Operations Manager, he/she will work as a center of excellence for Operations stream in the designated Region. He/she will work very intensively and collaborate with driver teams, other Region Operations across regions as well as Area Operations from each Area. Collaborate with Region Analytics team to analyze Operations data to get valuable insight and recommendation for business.
About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.
About Gojek
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.