Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Work Force Management - Real Time Floor Management Jogja

Salary undisclosed
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Job Description
  • Monitor real-time dashboard activity, including agent statuses (idle, busy, on-call), attendance (adherence), and SLA performance.
  • Ensure call center and desk collection teams meet daily targets such as call volume, issue resolution, or payment collection.
  • Identify issues like excessive idle time, high call queue volumes, or absenteeism in real time.
  • Provide recommendations or escalate to supervisors to resolve operational issues.
  • Collect real-time data and prepare periodic reports on agent productivity, adherence, and call metrics.
  • Collaborate with IT or technical teams to troubleshoot telephony, dialer, or CRM systems during outages.
  • System Account Creation and Management.

Requirements
  • Minimum educational requirement is bachelor
  • At least 1-2 years of experience in call center operations, desk collection, or real-time monitoring.
  • Familiarity with real-time monitoring dashboards for call centers such as Genesys, Avaya, Cisco, or CRM tools.
  • Familiarity with Microsoft office (e.g Google Sheet , Excel , Word , Power point , etc)
  • Ability to analyze operational data (e.g., call metrics such as AHT, adherence, occupancy, SLA, etc.)
  • Capable of identifying and resolving technical or operational issues in real time.