- The person must be very fluent in English communication and must have fair knowledge in basic technology terms.
- Experience providing user desktop support both offline in office and online is mandatory.
- Knowledge in cloud technology & IT security will be considered extra advantage.
- IT support to any department / function / project will not be limited to the JD only.
Jobdesk:
- Hardware (inventaris, labelling/tagging, installation/uninstallation, upgrade/downgrade, testing, troubleshooting, condition monitoring).
- Software (inventaris, installation/uninstallation, testing, troubleshooting, and not including software coding at all).
- Networks (inventaris, labelling/tagging, assist and support all Networks vendors, testing, troubleshooting, condition monitoring).
- Business supports for IT issues (users walk-in to MO IT desk (F2F) or users can be remotely assisted for any IT-related issues, ticketing system, SLA of Helpdesk based on the ticket).
- Project-based supports.
- Working hours for Sei Mangkei from Monday-Friday at 8 AM to 5 PM and Saturday at 9 AM to 2 PM.
- Males Candidate only