Epicareer Might not Working Properly
Learn More

IT Support

Salary undisclosed

Checking job availability...

Original
Simplified

- The person must be very fluent in English communication and must have fair knowledge in basic technology terms.

- Experience providing user desktop support both offline in office and online is mandatory.

- Knowledge in cloud technology & IT security will be considered extra advantage.

- IT support to any department / function / project will not be limited to the JD only.

Jobdesk:

- Hardware (inventaris, labelling/tagging, installation/uninstallation, upgrade/downgrade, testing, troubleshooting, condition monitoring).

- Software (inventaris, installation/uninstallation, testing, troubleshooting, and not including software coding at all).

- Networks (inventaris, labelling/tagging, assist and support all Networks vendors, testing, troubleshooting, condition monitoring).

- Business supports for IT issues (users walk-in to MO IT desk (F2F) or users can be remotely assisted for any IT-related issues, ticketing system, SLA of Helpdesk based on the ticket).

- Project-based supports.

- Working hours for Sei Mangkei from Monday-Friday at 8 AM to 5 PM and Saturday at 9 AM to 2 PM.

- Males Candidate only