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IT Supervisor

Salary undisclosed

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SHANGRI-LA RESIDENCES, JAKARTA

Main Responsibility

Monitor and maintain the computer systems and networks of an organisation. He/She may install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems, either over the phone or in person. Also responsible in managing and troubleshooting any issue with internet network in the entire property (tenant units and employee area). Rapidly establishing a good working relationship with tenants as he/she will be direct contact as helpdesk officer and other professionals, e.g., software/hardware developers and internet providers.

Requirements

  • Due to work pass restrictions, only Citizens of Indonesia (WNI) shall be considered
  • Fluent in English (oral and written) is a MUST (daily conversation with guests in English is required)
  • Diploma Holder or Higher in Information System, Information Technology or related fields
  • Minimum 05 (five) years of solid/full time work experience in as IT officer or in a similar capacity in an international luxury property brand
  • Has understanding with server management, networking, internet connection and also PC/Laptop troubleshooting
  • Experienced to interact directly with guests and colleagues (end user) as IT advisor and help desk
  • Self starter by demonstrating creativity, flexibility and innovation
  • Attention to details, disciplined and dedicated