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Ecommerce Specialist

Salary undisclosed

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Qualifications:

  • Minimum education of Diploma (D3) or Bachelor's degree (S1) in Communications, Public Relations, Marketing, or equivalent.
  • At least 2 years of experience in online marketing or digital marketing within the e-commerce industry.
  • Strong analytical and creative skills.
  • Proficiency in using paid ads and a thorough understanding of e-commerce platform features.
  • Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
  • A genuine interest in gadgets, online sales, and e-commerce.
  • Detail-oriented with excellent communication and analytical thinking skills.
  • Ability to work flexibly outside regular hours to meet targets.
  • Persuasive communication skills, adept at customer engagement and sales closure.
  • Graphic design skills and basic Photoshop knowledge are a plus.
  • Experience in a B2B environment is beneficial.
  • Good attitude, responsible, high initiative, meticulous, and teamwork-oriented.

Key Responsibilities:

  • Manage and optimize e-commerce accounts on platforms like Tokopedia, Shopee, etc., focusing on sales targets and advertising effectiveness.
  • Provide outstanding customer service across multiple channels, including WhatsApp, SMS, and social media.
  • Analyze market trends and consumer behaviour to enhance product offerings.
  • Oversee daily e-commerce operations, focusing on detail and efficiency.
  • Develop and implement sales strategies for various product categories, manage inventory, and coordinate marketing across online marketplaces.
  • Identify and assess new marketplace opportunities, including logistical and pricing aspects.
  • Monitor competitors and maintain a deep understanding of backend tools and systems.
  • Report on marketplace metrics and sales, and collaborate with warehouse and operations teams for smooth operations. Range salary diatas bersifat general dan negosiasi