Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

CRM Supervisor

Salary undisclosed
Checking job availability...
Original
Simplified

Requirements:

  • Bachelor’s degree in Marketing, Business, or related field; Master’s preferred.
  • 3-5 years of CRM or marketing experience in FMCG or similar industries.
  • Proven ability to develop and implement CRM strategies for customer acquisition, retention, and engagement.
  • Skilled in analyzing customer data to identify trends and opportunities for targeted campaigns.
  • Expertise in planning and executing multi-channel CRM campaigns (email, SMS, social media, etc.).
  • Experience aligning campaigns with brand guidelines and collaborating with creative teams.
  • Proficient in using CRM tools to analyze customer behavior, purchase patterns, and feedback.
  • Strong analytical skills to generate actionable insights and improve customer experience.
  • Ability to troubleshoot and enhance CRM functionalities with IT teams.
  • Experience leading and mentoring CRM teams, setting KPIs, and monitoring performance.
  • Experience designing and managing loyalty programs to boost retention.
  • Skilled in creating reports on CRM metrics (e.g., CLV, retention rates, ROI).
  • Strong project management, organizational, and problem-solving skills.
  • Customer-focused, adaptable, and results-driven mindset.
  • Understanding of FMCG industry dynamics and customer behavior trends.

Responsibilities:

1. CRM Strategy Development and Implementation:

- Develop and execute CRM strategies to achieve customer acquisition, retention, and engagement goals.

- Analyze customer data to identify trends, preferences, and opportunities for targeted campaigns.

2. Campaign Management:

- Plan, execute, and monitor CRM campaigns across various channels (email, SMS, app notifications, social media, etc.).

- Coordinate with creative teams to ensure campaigns align with brand guidelines.

3. Customer Insights and Analysis:

- Utilize CRM tools to analyze customer behaviors, purchase patterns, and feedback.

- Generate actionable insights to improve the customer experience.

4. CRM Tools and Database Management:

- Maintain and optimize the CRM system to ensure data accuracy and usability.

- Work with IT teams to troubleshoot and enhance CRM functionalities.

5. Collaboration and Cross-functional Coordination:

- Collaborate with sales, marketing, and customer service teams to align CRM activities with broader business objectives.

- Act as a liaison between departments to ensure consistent customer communication.

6. Team Leadership and Supervision:

- Train and supervise a team of CRM specialists or coordinators.

- Set clear goals and KPIs for team members and monitor performance.

7. Customer Retention and Loyalty Programs:

- Design and manage loyalty programs to enhance customer retention.

- Monitor program performance and suggest improvements.

8. Reporting and Performance Tracking:

- Develop regular reports on CRM performance metrics such as customer lifetime value (CLV), retention rates, and campaign ROI.

- Present findings and recommendations to senior management.