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Service Admin Intern

Salary undisclosed

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Company Description

We believe in creating & supplying bespoke, niche fragrance to the devoted perfume lovers of the world. Exploring, discovering & creating scents that speak directly to your soul. Our perfumers create niche perfumes using only the best quality raw materials, sourced from all over the world. Not only do we care about you, we also have a love for our planet. All our products are vegan, cruelty free, containing no harsh chemicals & are naturally, safe for you!

Job Description:

  • Primary customer touchpoint from before until after sales services (give recommendations, handle questions, handle return).
  • Maintain excellent customer satisfaction throughout Mine. online channels (response to chat, reply to reviews, etc).
  • Coordinate and implement Mine's marketing and sales activities together with the Marketing team.
  • Assist in Social Media activity (interact with customers via social media, handle KOL/affiliate, handle livestream)
  • Reporting and Coordination.

Requirements:

  • Fresh graduate from any major (final year student with no classes to attend are welcome to apply).
  • Beauty and perfume enthusiast with strong interest in the social and digital place.
  • Enthusiastic, responsible, result-driven, efficient, and can work under pressure.
  • Proficient in using Microsoft Office and Google Workspace.
  • Willing to do shift and hybrid policy (Tangerang Selatan).
  • Able to join ASAP.