Hospitality Ecommerce Specialist
Company Description
Omkara Experience is a trusted name in Bali villa management, specializing in delivering seamless solutions for discerning villa owners. We focus on maximizing property potential through innovative marketing strategies and sustainable practices, and we prioritize eco-friendly products and services to create a positive social and environmental impact.
We seek a highly organized and motivated E-commerce Coordinator to join our dynamic team. The ideal candidate possesses a strong understanding of online sales and marketing principles within the hospitality industry, with a passion for driving online revenue and enhancing the digital guest experience.
Role Description
This is a full-time, on-site role for a Hospitality E-Commerce Specialist located in Gianyar. The Specialist will be responsible for managing online sales platforms, improving customer service processes, analyzing e-commerce data, and enhancing communication strategies to drive sales and optimize customer experiences.
Responsibilities:
- Support the E-commerce Manager in daily operations, including managing online booking platforms (e.g., [list specific platforms])
- Assist in the development and execution of digital marketing campaigns to drive traffic and conversions.
- Create and update website content, ensuring accuracy and consistency with brand guidelines.
- Monitor website traffic and booking trends, providing regular reports and insight.s
- Collaborate with internal teams (e.g., marketing and revenue management) to optimize online strategies.
- Well-informed on the latest e-commerce trends and best practices in the hospitality industry.
Qualifications:
- Minimum 1 years of experience in e-commerce, preferably within the hospitality industry
- Familiarity with various e-commerce platforms such as [list platforms]
- Experience with content management systems and basic SEO principles
- Practical written and verbal communication skills
- Highly effective organizational and time management skills
- Ability to work independently and as part of a team
- Proactive and results-oriented approach
Benefits:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Dynamic and rewarding work environment