Product Support Sales Representative
Company Description
PT Berlian Cranserco Indonesia is dedicated to providing customer solutions with a variety of products and services from equipment, technology, and support product lines. Our trained workforce travels throughout the country to work with customers, providing sales consultation, maintenance solutions, parts, training, and technical support. We strive to offer reliable products and world-class service to enhance customer satisfaction.
Role Description
This is a full-time on-site role as a Product Support Sales Representative located in Balikpapan. The Product Support Sales Representative will be responsible for providing customer support, communication, and ensuring customer satisfaction by offering product solutions, maintenance services, parts support, and technical assistance.
Qualifications
- Interpersonal Skills and Communication skills
- Customer Support, Customer Service, and Customer Satisfaction skills
- Ability to effectively resolve customer issues and inquiries
- Experience in sales or product support roles
- Strong problem-solving and decision-making skills
- Knowledge of product lines and technical products
- Bachelor's degree in Business, Marketing, or related field