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Desktop Engineer

Salary undisclosed

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• Setting laptop for new employee

• Manage hardware and software distributed to employees

• Desktop support in hardware and software

• Log incident and service requests via email and phone

• Track, follow up and close cases within agreed SLA

• Basic server and network equipment support

• Bachelor Degree in Computer Engineering, Electrical Engineering, Computer Science/Information Technology or equivalent.

• Having experience as Technical Support Engineer, Network Engineer or similar role.

• Have a basic skill of Network routing, switching and IP Phone.

• Familiar with Cisco product & environmental.

• Willing to work with a shift schedule.

• Having additional knowledge/skill in Microsoft 365 & Security (such as Palo Alto, Cisco Umbrella, Fortinet) will be prioritized.

• Placement at Lippo Karawaci, Tangerang