Technician Technology - Kuala Kencana

Company Description: PT Trakindo Utama (Trakindo) is the world-class heavy equipment solution provider of Caterpillar machines and engines in Indonesia. Trakindo was founded in 1970 by AHK Hamami and has been an authorized distributor for Caterpillar since 1971. Supported by world-class facilities and an extensive network of over 60 branches around the country, Trakindo delivers quality services to customers in the mining, construction, forestry, agriculture, oil and gas, marine and power generation industries. Committed to delivering excellence and enabling progression towards success, Trakindo is Advancing You Forward. Job Description:

Responsibilities

• Responsible for reduce waste and contribute to continuous improvement.
• Responsible for actively self study to improve capability.
• Responsible for SAR Skill.
• Responsible for carrying out all tasks in a safe manner whilst wearing all company regulation PPE at all times.
• Responsible for performing contamination control and safety activity related technical job process and refer to standard manual or procedure.
• Responsible for inspecting and preparing report in company standard service form for all warranty component.
• Responsible for inspecting and reporting in standard Command, Fleet and Onboard System for all activities using Minestar Client.
• Responsible for completing all document related service administration and technology jobs process refer to standard manual or procedure.
• Responsible for ensuring the parts/ components in good condition when it is handed over to customer.
• Responsible for becoming a customer contact point to solve the problem of heavy equipment technology in accordance with guidance and procedures.
• Responsible for ensuring all job activity get right at firs time.
• Responsible for actively self study and sharing knowledge to others according to improve capability.
• Responsible for guiding junior Serviceman to perform job and troubleshooting.
• Responsible for SAR Skill.
• Responsible for carrying out all tasks in a safe manner whilst wearing all company regulation PPE at all times.
• Responsible for active to reduce waste and contribute to continuous improvement.
• Responsible for performing contamination control and safety activity related technical job process and refer to standard manual or procedure.
• Responsible for conducting inspection and prepare report in company standard service form for all warranty component.
• Responsible for conducting inspection and report in standard Command, Fleet and Onboard System for all activities using Minestar Client.
• Responsible for completing all document related service administration and technology jobs process refer to standard manual or procedure.
• Responsible for ensuring the parts/components in good condition when it is handed over to customer.
• Responsible for proceed parts request related to technology jobs process and refer to standard manual or procedure.
• Responsible for tools and equipment utilization and refer to standard manual or procedure and ensure tools and equipment are in good conditions.
• Responsible for conducting performance test to ensure component technology works reliably and good performance.
• Responsible for testing and adjusting to set the technology components for the best configuration so that the equipment can work optimally.
• Responsible for conducting troubleshooting activity in related technology jobs process independently.
• Responsible for handling complain and provide advise in service delivery.
• Responsible for defining services requirement (revenue and warranty) related customer request.
• Responsible for service activities and make quick responses and meet completion targets and customer requirements with satisfactory quality of work.
• Responsible for becoming a customer contact point to solve the problem of heavy equipment technology independently.
• Responsible for ensuring all job activity get right at first time.
• Responsible for proceed parts request related to technology jobs process and refer to standard manual or procedure.
• Responsible for tools and equipment utilization and refer to standard manual or procedure and ensure tools and equipment are in good conditions.
• Responsible for performing Disassemble/ Assemble technology component replacement from end-to- end process refer to the guidance.
• Responsible for performing Preventive Maintenance from end-to-end process refer to the guidance.
• Responsible for performing troubleshooting refer to the guidance and standard manual or procedure.
• Responsible for removing, cleaning, inspecting and installing activity in related technology jobs process and refer to standard manual or procedure.
• Responsible for performing communication effectively in service delivery.
• Responsible for performing service activities and make quick responses and meet completion targets and customer requirements with satisfactory quality of work.