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Key Account Manager-Mass Sellers - FMCG

Salary undisclosed

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  • Manage and develop a portfolio of mass seller accounts, ensuring growth and participation of these sellers towards Lazada's campaigns & programs
  • Establish and maintain strong relationships with key decision-makers, understanding their business needs and providing tailored solutions.
  • Proactively identify new business opportunities within existing accounts, upselling and cross-selling Lazada's product offerings.
  • Collaborate with internal teams, including sales, product, and support, to deliver exceptional customer experiences and drive customer satisfaction.
  • Analyze market trends and customer feedback to inform sales strategies and product development.

Job Requirements

  • Bachelor's degree in Business, Marketing, or a related field.
  • Minimum of 5 years of experience in ecommerce / retail, with a proven track record in managing key accounts and achieving sales targets. Ideal candidate would be experienced in handling accounts from multiple categories in FMCG
  • Strong understanding of the Indonesia's e-commerce market.
  • Excellent communication and interpersonal skills
  • Demonstrated ability to analyze market data and identify sales opportunities.
  • Proven negotiation and problem-solving skills
  • Fluent in English