Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Success Associate

Salary undisclosed
Checking job availability...
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We are looking for a skilled Customer Success Associate to join our team. As a Customer Success Associate, you will play a pivotal role in ensuring our customers have a positive experience with our products and services. Your dedication to providing timely, helpful, and courteous assistance will contribute to our reputation for excellent customer support.

What Will You Do
  • Respond to user inquiries and complaints through live chat and email promptly and professionally.
  • Ensure user satisfaction by actively seeking feedback and providing effective solutions to their concerns.
  • Keep users informed about website maintenance and any issues that may affect their experience.
  • Monitor and address more complex complaints, collaborating with the Customer Support Team to reach out to users and provide them with the necessary assistance.
  • Share valuable insights, feature requests, and effective workarounds with your team members to enhance our service.
  • Proactively follow up with customers to ensure that their technical issues are fully resolved to their satisfaction.
  • Collect and compile customer feedback and communicate it to our Product, Sales, and Marketing teams.
  • Stay well-informed about our standard operating procedures (SOP) and stay up-to-date with product updates.

What We Are Looking For
  • At least 1 year of working experience in customer service or related field is preferred, but fresh graduates are welcome to apply.
  • Proficiency in Microsoft Office and Microsoft Excel.
  • Familiarity with customer service software and tools is a definite advantage.
  • Strong analytical skills and the ability to think critically when addressing customer issues.
  • Strong written and verbal communication skills in both English and Bahasa.
  • Exceptional customer service skills with a focus on empathy and problem-solving.
  • Ability to multitask and prioritize effectively in a fast-paced and dynamic environment.
  • Flexible to adapt to a fast-paced and evolving industry.
  • Flexibility and willingness to work in rotating shifts (24/7) in a hybrid scheduled environment.