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Job Description - Travel Experience Counselor II (2500001G)
Travel Experience Counselor II - (2500001G)
Main Responsibilities
Experience & education:
: Jakarta
Work Arrangement: Office - CWT
Employment type
: Standard
Job Family
: Travel Counselor
Scope: Country
Travel
: No
Shift
: Day Job
Organization
: TX_Operations_All Countries (Non-GSC)
Job Posting
: Feb 13, 2025
Job Description - Travel Experience Counselor II (2500001G)
Travel Experience Counselor II - (2500001G)
Main Responsibilities
- To ensure excellent service is delivered to customer
- Provide consultancy on every aspects of travel requirement i.e. document and visa arrangement, insurance policy, etc. which comply to travel policy
- Provide suitable recommendations of routing and ticketing to clients with best buy policy
- Reply to all messages and queries within the given time frame
- Build and maintain good client relationships
- Keep up to date the supplier’s promo rate on file and ensure filing is auctioned and filed correctly/ neatly
Experience & education:
- Experience
- Minimum of diploma degree of Tourism
- 1-2 years experience in similar position, fresh graduate is also welcome to apply
- Languages
- Fluent in English both written and verbal communication
- Knowledge, skills and abilities (KSAs)
- Certified on Sabre / Amadeus is compulsory
- Ability to work effectively with the systems and procedures
- Attentive to detail
- Strong problem solving skills
: Jakarta
Work Arrangement: Office - CWT
Employment type
: Standard
Job Family
: Travel Counselor
Scope: Country
Travel
: No
Shift
: Day Job
Organization
: TX_Operations_All Countries (Non-GSC)
Job Posting
: Feb 13, 2025