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Technical Support Engineer

Salary undisclosed

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Job Description: Our team is growing, and we urgently need a skilled API/SDK Integration Specialist. This role is pivotal in ensuring seamless integrations for advertisers and publishers through our SDK and API platforms.

Key Responsibilities:

  • Onboard and troubleshoot API integrations for new advertisers and publishers.
  • Support and resolve technical issues related to SDK integrations for publishers.
  • Collaborate with the product and technical teams to streamline onboarding processes and enhance integration efficiency.
  • Provide valuable feedback to improve solutions and support services.
  • Strong programming skills and a good understanding of relevant technologies.
  • Fluent in English and Chinese (speaking, writing, and communicating effectively).

Must-Have Tech Qualifications:

  • Proficiency in programming languages such as JavaScript, Python, Java, C#, or Ruby.
  • Strong understanding of RESTful and SOAP APIs, with experience in SDK development.
  • Expertise in debugging, troubleshooting, and resolving API and SDK integration issues.
  • Familiarity with cloud services (AWS, Google Cloud, Azure) and their APIs.
  • Knowledge of SQL and NoSQL databases.
  • Basic understanding of networking concepts, including HTTP/HTTPS, SSL/TLS, and DNS.

Nice-to-Have Skills: Experience in the ad tech industry. Background in gaming.

Job Description: Our team is growing, and we urgently need a skilled API/SDK Integration Specialist. This role is pivotal in ensuring seamless integrations for advertisers and publishers through our SDK and API platforms.

Key Responsibilities:

  • Onboard and troubleshoot API integrations for new advertisers and publishers.
  • Support and resolve technical issues related to SDK integrations for publishers.
  • Collaborate with the product and technical teams to streamline onboarding processes and enhance integration efficiency.
  • Provide valuable feedback to improve solutions and support services.
  • Strong programming skills and a good understanding of relevant technologies.
  • Fluent in English and Chinese (speaking, writing, and communicating effectively).

Must-Have Tech Qualifications:

  • Proficiency in programming languages such as JavaScript, Python, Java, C#, or Ruby.
  • Strong understanding of RESTful and SOAP APIs, with experience in SDK development.
  • Expertise in debugging, troubleshooting, and resolving API and SDK integration issues.
  • Familiarity with cloud services (AWS, Google Cloud, Azure) and their APIs.
  • Knowledge of SQL and NoSQL databases.
  • Basic understanding of networking concepts, including HTTP/HTTPS, SSL/TLS, and DNS.

Nice-to-Have Skills: ● Experience in the ad tech industry. ● Background in gaming.