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Jobs or company...

Indonesia Community Manager (Retail Growth) / Manajer Komunitas (Tumbuhan Ritel)

Salary undisclosed
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About the Role:

OSL is a leading global digital asset service provider offering secure, transparent solutions for the growing cryptocurrency market. Our goal is to deliver exceptional value and user experience as we continue to lead the way in the digital asset space. We are seeking a dynamic Community Manager to drive user engagement, build relationships, and manage the OSL brand community in Indonesia. This individual will play a critical role in creating a strong, positive connection with OSL's user base and prospects in the crypto space while supporting brand awareness and loyalty in Indonesia.

Key Responsibilities

  • Community Engagement: Build and nurture a strong community of crypto enthusiasts, investors, and users in Indonesia. Engage with users across various platforms, ensuring their concerns are addressed and creating meaningful relationships.
  • Event Management: Plan and execute community-driven events, both virtual and in-person, to raise awareness and drive user engagement. Represent OSL at industry events, online communities, and social media channels.
  • Market Localization: Adapt and localize global community engagement strategies to meet the cultural and social dynamics of the Indonesian market.
  • Content Creation: Develop content, including educational resources, community posts, and newsletters to keep the community informed and engaged.
  • Feedback Loop: Collect and analyze user feedback to provide insights into local market needs and potential improvements to products and services. Collaborate with internal teams to act on this feedback.
  • Brand Advocacy: Be a strong advocate for OSL in Indonesia’s crypto space, sharing the value and vision of the brand while maintaining a positive and engaging online/offline presence.

Requirements

  • Fluency in Bahasa Indonesia (both spoken and written) is essential.
  • 5+ years of experience in community management, social media, or digital marketing within the crypto, fintech, or tech space.
  • Proven ability to build and engage online and offline communities, especially in the cryptocurrency or blockchain sector.
  • Strong understanding of the Indonesian crypto market, consumer behavior, and local social media platforms.
  • Experience with organizing and managing events, both digital and in-person, to foster community interaction.

About OSL

Backed by Asia's leading public fintech and digital asset company, OSL Group (863.HK), formerly BC Technology Group, OSL is the world's first SFC-licensed, insured, and 'Big-four'-audited digital asset platform. Founded in 2018, OSL has an established history in the sector and is recognized by many as the leader in providing comprehensive regulated and licensed digital asset solutions.

OSL offers Markets services (brokerage, exchange, and custody) and SaaS technology solutions, which deliver institutional clients in addition to professional and retail investors access to global liquidity through its best-in-class digital asset platform. OSL's secured and insured hot and cold wallet infrastructure also ensures the safekeeping of digital assets with timely transaction settlements.

For more information, visit: group.osl.com

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Tentang Peran:

OSL adalah penyedia layanan aset digital global terkemuka yang menawarkan solusi yang aman dan transparan untuk pasar mata uang kripto yang terus berkembang. Tujuan kami adalah memberikan nilai dan pengalaman pengguna yang luar biasa karena kami terus memimpin dalam bidang aset digital. Kami mencari Community Manager yang dinamis untuk mendorong keterlibatan pengguna, membangun hubungan, dan mengelola komunitas merek OSL di Indonesia. Individu ini akan memainkan peran penting dalam menciptakan hubungan yang kuat dan positif dengan basis pengguna dan prospek OSL di dunia kripto sambil mendukung kesadaran dan loyalitas merek di Indonesia.

Tanggung Jawab Utama:

  • Keterlibatan Komunitas: Membangun dan membina komunitas penggemar, investor, dan pengguna kripto yang kuat di Indonesia. Berinteraksi dengan pengguna di berbagai platform, memastikan masalah mereka ditangani dan menciptakan hubungan yang bermakna.
  • Manajemen Acara: Merencanakan dan melaksanakan acara berbasis komunitas, baik secara virtual maupun langsung, untuk meningkatkan kesadaran dan mendorong keterlibatan pengguna. Mewakili OSL di acara-acara industri, komunitas online, dan saluran media sosial.
  • Pelokalan Pasar: Mengadaptasi dan melokalkan strategi keterlibatan komunitas global untuk memenuhi dinamika budaya dan sosial pasar Indonesia.
  • Pembuatan Konten: Mengembangkan konten, termasuk sumber daya pendidikan, posting komunitas, dan buletin untuk menjaga komunitas tetap terinformasi dan terlibat.
  • Lingkaran Umpan Balik: Mengumpulkan dan menganalisis umpan balik dari pengguna untuk memberikan wawasan tentang kebutuhan pasar lokal dan potensi peningkatan produk dan layanan. Berkolaborasi dengan tim internal untuk menindaklanjuti umpan balik ini.
  • Advokasi Merek: Menjadi advokat yang kuat untuk OSL di ruang crypto Indonesia, berbagi nilai dan visi merek sambil mempertahankan kehadiran online / offline yang positif dan menarik.

Persyaratan:

  • Kefasihan berbahasa Indonesia (baik lisan maupun tulisan) sangat penting.
  • 5+ tahun pengalaman dalam manajemen komunitas, media sosial, atau pemasaran digital dalam bidang kripto, fintech, atau teknologi.
  • Terbukti memiliki kemampuan untuk membangun dan melibatkan komunitas online dan offline, terutama di sektor mata uang kripto atau blockchain.
  • Pemahaman yang kuat tentang pasar kripto Indonesia, perilaku konsumen, dan platform media sosial lokal.
  • Pengalaman dalam mengorganisir dan mengelola acara, baik secara digital maupun langsung, untuk mendorong interaksi komunitas.

Tentang OSL

Didukung oleh perusahaan fintech dan aset digital publik terkemuka di Asia, OSL Group (863.HK), yang sebelumnya bernama BC Technology Group, OSL adalah platform aset digital berlisensi SFC, diasuransikan, dan diaudit oleh 'empat besar' di dunia. Didirikan pada tahun 2018, OSL memiliki sejarah yang mapan di sektor ini dan diakui oleh banyak orang sebagai pemimpin dalam menyediakan solusi aset digital yang teregulasi dan berlisensi yang komprehensif.

OSL menawarkan layanan Pasar (broker, pertukaran, dan kustodi) dan solusi teknologi SaaS, yang memberikan klien institusional selain investor profesional dan ritel akses ke likuiditas global melalui platform aset digital terbaik di kelasnya. Infrastruktur dompet panas dan dingin OSL yang aman dan diasuransikan juga memastikan penyimpanan aset digital dengan penyelesaian transaksi yang tepat waktu.

Untuk informasi lebih lanjut, kunjungi: group.osl.com