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IT Application Support (Linux)

Salary undisclosed

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We are currently helping an IT Solution and Services company, located in Central Jakarta, which is looking for a position as an IT Application Support, expert in using Linux. As well as other details such as:

Technical Skills:

  • Proficiency in Linux system administration.
  • Ability to write and debug Bash scripts and/or Python programs.
  • Experience with SQL scripting for Oracle databases.
  • Familiarity with Jira or other ticketing systems.

Soft Skills:

  • Growth mindset, with a willingness to continuously learn and enhance skills.
  • Strong team collaboration abilities and willingness to contribute to group success.
  • Ability to perform effectively under pressure and manage time-sensitive tasks.
  • Strong communication skills in both English and the local language.
  • Customer-oriented approach to problem-solving and service delivery.

Key Responsibilities:

  • Administer and troubleshoot Linux systems to ensure optimal performance.
  • Develop and maintain Bash scripts or Python programs for automation and operational improvements.
  • Create and optimize SQL scripts to connect and interact with Oracle databases.
  • Utilize Jira for ticketing and task management to provide efficient support solutions.
  • Collaborate with team members to ensure seamless problem resolution and process enhancement.
  • Document technical issues, solutions, and best practices in clear, user-friendly formats.
  • Communicate effectively with customers to understand their needs and provide tailored support.
  • Be available for work outside normal business hours as needed to resolve critical issues.