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We are currently helping an IT Solution and Services company, located in Central Jakarta, which is looking for a position as an IT Application Support, expert in using Linux. As well as other details such as:
Technical Skills:
- Proficiency in Linux system administration.
- Ability to write and debug Bash scripts and/or Python programs.
- Experience with SQL scripting for Oracle databases.
- Familiarity with Jira or other ticketing systems.
Soft Skills:
- Growth mindset, with a willingness to continuously learn and enhance skills.
- Strong team collaboration abilities and willingness to contribute to group success.
- Ability to perform effectively under pressure and manage time-sensitive tasks.
- Strong communication skills in both English and the local language.
- Customer-oriented approach to problem-solving and service delivery.
Key Responsibilities:
- Administer and troubleshoot Linux systems to ensure optimal performance.
- Develop and maintain Bash scripts or Python programs for automation and operational improvements.
- Create and optimize SQL scripts to connect and interact with Oracle databases.
- Utilize Jira for ticketing and task management to provide efficient support solutions.
- Collaborate with team members to ensure seamless problem resolution and process enhancement.
- Document technical issues, solutions, and best practices in clear, user-friendly formats.
- Communicate effectively with customers to understand their needs and provide tailored support.
- Be available for work outside normal business hours as needed to resolve critical issues.