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Presales Specialist

Salary undisclosed

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Responsibilities :

  • Represent the company in delivering high-quality presentations to demonstrate the value of our services.
  • Accountable for all aspects of technical delivery.
  • Understand the concept of managed services, especially in the context of network and security.
  • Lead and facilitate technical discussions with enterprise customers to solve complex business problems.
  • Assess and develop solutions based on customer pain points, needs, and wants.
  • Translate developed solutions into proposals, presentations, and other relevant materials.
  • Analyze cost components (COGS), margin calculations, and business considerations.
  • Develop solutions with various business schemes, such as OTC, MRC, hybrid, etc.
  • Combine multiple products into comprehensive, effective, efficient, and valuable solutions.
  • Stay updated with upcoming and new technological trends.
  • Assist the sales team in developing long-term strategic relationships with key accounts.
  • Support the sales team during negotiations.
  • Help the sales team qualify opportunities through budgetary/indicative commercial solutions.
  • Actively contribute to our team community.
  • Moderate travel expected.

Qualifications :

  • Minimum of a bachelor’s degree in information technology / electrical engineering / communication engineering or a related field.
  • Having a minimum of 3–4 years of experience as a Presales Engineer or in a similar role.
  • Proven experience presenting products and solutions to clients.
  • Strong knowledge of the complexities of migration and enterprise project exposure.
  • Proficiency in English (verbal and written) is an advantage.
  • Possess excellent communication skills.
  • Have an in-depth understanding of LAN, WLAN, WAN, SDN, SDWAN, SDLAN, and perimeter security concepts.
  • Experienced in solutions from various technologies/brands, such as Cisco, HPE Aruba, Fortinet, Versa Networks, Juniper, etc.
  • Experienced in reading and interpreting RFI/RFP/RKS/KAK.
  • Experienced in creating, reading, and translating Bill of Material/Quantity.
  • Possessing CCNP/equivalent and ITIL/equivalent certifications is highly advantageous.