Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

Customer Excellence & Operations Excellence Manager

Salary undisclosed
Checking job availability...
Original
Simplified
CX & Opex Manager is responsible for ensuring exceptional patient experiences at every touchpoint within the dental clinic. This role focuses on patient satisfaction, process improvement, and overall service excellence. This role will oversee front-desk operations, patient communications, feedback management, and service quality to create a welcoming and seamless experience for all patients.

Job Descriptions
  • Patient Experience Management
  • Develop and implement strategies to enhance patient satisfaction and retention.
  • Ensure a welcoming, comfortable, and professional environment for patients.
  • Monitor patient journeys and identify areas for improvement.
  • Address and resolve patient concerns, complaints, and feedback efficiently.
  • Front Desk & Reception Oversight
  • Supervise front desk staff to ensure high-quality patient interactions.
  • Implement best practices for scheduling, appointment reminders, and follow-ups.
  • Optimize patient flow and minimize wait times.
  • Quality Assurance & Compliance
  • Maintain high service standards aligned with clinic policies and healthcare regulations.
  • Conduct regular patient satisfaction surveys and analyze feedback for continuous improvement.
  • Train staff on customer service best practices and patient-centered care.
  • Operational Improvement
  • Collaborate with the clinical and administrative teams to streamline processes and enhance efficiency.
  • Utilize technology to improve patient experiences, such as online booking systems and automated reminders.
  • Monitor KPIs related to patient satisfaction, appointment adherence, and service quality.

Requirements
  • Bachelor’s degree in Business Administration, Hospitality, Healthcare Management, or a related field.
  • Experience in customer service, patient experience, or hospitality (preferably in a healthcare or dental setting).
  • Strong leadership and team management skills.
  • Excellent verbal and written communication skills.
  • Problem-solving mindset with a proactive approach to improving service quality.