Epicareer Might not Working Properly
Learn More

Collections Staff

Salary undisclosed

Checking job availability...

Original
Simplified

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Collection Officer (Jakarta) to join our team.

Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibilities:

  • Call and pursue collections and to negotiate with customers of their payment schedules
  • Escalates customers disputes or enquiries to relevant departments and ensure proper follow up
  • Daily update of aging report
  • Issuance of monthly letter of payment reminder and Statement of Account
  • Communicate with others department to maintain accurate and updated information on client accounts and payments
  • Process relevant debt recovery actions for further actions

Qualifications:

  • Good computer skills, in particular with Microsoft Office
  • Excellent communication and interpersonal skills
  • A team player and also able to work independently
  • Must have 2 years of experience in Corporate Collection
  • Prior experience as an AR and experience in client visits will be preferred
  • Having experience on resolving overdue bills and collecting payment from customers
  • Emotional intelligence and assertive
  • Fluent in English and strong administration skills