Clinic Supervisor

Responsibilities:

• Oversee daily operations across multiple dental clinics to ensure efficiency and high service standards.
• Supervise clinic staff, including front office, dental assistants, and customer service teams.
• Monitor clinic performance, ensuring targets for revenue, patient satisfaction, and operational efficiency are met.
• Implement and enforce company policies, SOPs, and compliance with healthcare regulations.
• Coordinate with dentists, management, and other stakeholders to enhance service quality.
• Manage staff scheduling, training, and development to ensure excellent patient care.
• Handle escalated patient concerns and operational challenges, providing quick and effective solutions.
• Monitor inventory and equipment maintenance, ensuring clinics operate smoothly.
• Prepare reports on clinic performance and suggest improvements to senior management.

Qualifications:

• Bachelor’s degree in Business Administration, Healthcare Management, or a related field.
• 3+ years of experience in clinic operations, healthcare management, or a supervisory role.
• Strong leadership, problem-solving, and team management skills.
• Excellent communication and customer service skills.
• Ability to multitask and work under pressure in a fast-paced environment.
• Proficiency in Microsoft Office and clinic management software.
• Knowledge of dental clinic operations and healthcare regulations is a plus.