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Job Description
- Understands the business flow of collection and have experience in the financial industries company
- Responsible to lead manpower, scope covers team development, performance tracking, evaluation, reporting, and project improvements,
- Responsible to oversee overall workflow/process and give appropriate input needed covering performance & risk/compliance aspects,
- Liaise with respected internal/external parties to ensure all performance parameters go in accordance with target & risk/compliance
- Minimum bachelor degree from any major
- Strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to coach and mentor team members.
- Ability to work effectively in a fast-paced environment, manage multiple priorities, thrive under pressure and ready to work in shifts
- Understands the business flow of collection and have experience in the financial industries company
- Prior experience and knowledge in the collection process or strategy is a plus
- Quick learning ability
- Strong initiative and a positive attitude