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BukuWarung is SEA’s fastest growing startup and we are building the digital infrastructure for 60 million MSMEs in Indonesia, enabling them to efficiently manage and grow their business, starting with digital bookkeeping, online storefront & payments. BukuWarung’s vision is to empower 60 million MSMEs in Indonesia to become financially aware and enable them to manage and grow their business using technology.
BukuWarung is backed by top tier VCs globally: Peter Thiel’s Valar Ventures, Goodwater Capital, Y-Combinator, AC Ventures, Quona Capital, East Ventures, Golden Gate Ventures, Rocketship.vc, Tanglin Venture Partners and strategic angel investors from Stripe, PayPal, Plaid, Grab, Gojek, Facebook, AirBnB, Fast, Mastercard etc.
As our Payment Operations, you’ll be responsible for ensuring smooth and efficient payment operations.
Roles and responsibilities:
BukuWarung is backed by top tier VCs globally: Peter Thiel’s Valar Ventures, Goodwater Capital, Y-Combinator, AC Ventures, Quona Capital, East Ventures, Golden Gate Ventures, Rocketship.vc, Tanglin Venture Partners and strategic angel investors from Stripe, PayPal, Plaid, Grab, Gojek, Facebook, AirBnB, Fast, Mastercard etc.
As our Payment Operations, you’ll be responsible for ensuring smooth and efficient payment operations.
Roles and responsibilities:
- Support day-to-day operational activities and ensure smooth functioning of business processes.
- Assist in the development and implementation of standard operating procedures, including data management flow..
- Develop and maintain reports, dashboards, and metrics to support business operations.
- Drive process improvement initiatives to enhance efficiency and service quality.
- Investigate and analyze root causes of payment and EDC operations issues.
- Coordinate with internal teams and/or business partners to resolve issues and implement improvement initiatives.
- Monitor payment operations performance and generate performance reports.
- Excellent skills in Excel, Google Spreadsheets, or dashboard establishment.
- Proficiency in data management and report generation.
- Excellent communication and coordination skills with ability to work with various stakeholders.
- Analytical skills to identify and analyze issues efficiently.
- Ability to work independently and manage projects effectively.
- Proficiency in process automation tool is preferred
- Understanding of process improvement methods and experience in implementing process improvement are preferred.