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IT Support Internship

Salary undisclosed

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  • Assist in installing and configuring computer hardware, operating systems, and applications.
  • Monitor and maintain computer systems and networks.
  • Troubleshoot system and network problems, diagnosing and resolving hardware/software faults.
  • Provide technical support to employees (onsite and remote) by responding to IT-related inquiries.
  • Help set up new users’ accounts, profiles, and manage password-related issues.
  • Support IT team members in responding to service requests within agreed time limits.
  • Work on assigned IT support tasks until completion or escalate to senior staff if needed.
  • Prioritize and manage multiple open cases at a time.
  • Establish good working relationships with employees and other IT professionals.
  • Conduct tests and evaluations of new technology as needed.
  • Perform electrical safety checks on computer equipment.

Minimum Qualifications

  • Currently pursuing or recently completed a degree in Computer Science, Information Technology, or a related field.
  • Basic knowledge of IT operating systems (Windows, Mac, Linux).
  • Familiarity with computer hardware, networking, and troubleshooting techniques.
  • Strong problem-solving and analytical skills.
  • Good organizational and time-management abilities.
  • Strong communication skills with the ability to explain technical concepts clearly.
  • Ability to work under pressure and manage multiple tasks effectively.
  • A proactive attitude and willingness to learn new technologies.