Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Care & Commerce Agent (Temporary)

Salary undisclosed
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About Us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia's leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we're on the cusp of something great, where we're working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There's a lot more work to be done with all of our exciting plans. So we're looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

Main Responsibilities
  • To support and sales to the customer by telephone or electronically such as order process, payment reminder, follow up cancel order, return order, resi number information, daily/weekly launching blast, etc
  • Respond promptly to customer inquiries
  • Analyze customer problems / requests to resolve customer complaints and provide alternatives & solutions
  • Provide accurate and complete information in accordance with procedures and policies (pricing, delivery information, etc) to customers
  • Maintain customer databases and manage administration
  • Organize workflow to meet customer timeframes
  • Record and follow up the details of customer interactions (inquiries, comments, complaints, and actions taken)
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Perform customer verifications and registration of new customer accounts
  • Direct requests and unresolved issues to the designated resource
  • Communicate and coordinate with internal departments
  • Provide feedback and point out problematic areas to the leader to constantly improve internal processes.


Requirements

Requirements & Experiences :
  • Bachelor degree, general education degree or equivalent are welcome to apply
  • Willing to work in shifting schedule (weekday, weekend, and public holidays)
  • Good Interpersonal skills (listening, communication and positive motivation)
  • Good communication skills (greeting & closing chats, probing, choice of words, listening, and empathy)
  • Knowledge of customer service principles and practices
  • Knowledge of relevant computer applications and social media platforms (Whatsapp, Line, Live Chat, Facebook, Instagram, Email, Google Review, Marketplaces such as Tokopedia & Shopee)
  • Willing to do product testing and documented for company needs
  • Knowledge of administrative procedures
  • Familiarity with Google Sheets & Microsoft Office.