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IT Tech Support

Salary undisclosed

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IT Tech. Support Officers monitor and maintain the computer systems and networks of an organization. Enabling them to install and configure computer systems, diagnose faults in hardware and software, and provide solutions to technical problems and applications, either online or in person.

Job descriptions:

• Receive, prioritize, and resolve IT support requests from other employees.

• Installation, maintenance, monitoring, and provide daily support both for hardware and software.

• Responsible for system and network security.

• Research & implement new processes or new technologies to improve IT infrastructure.

• Purchase the required IT goods.

Requirements:

• Male maximum 35 years.

• SMK, D3, or S1 majoring in computer science / other majors related to IT.

• Have a growth mindset.

• Proactive and innovative.

• Demonstrate honest and ethical values.

• COVID-19 fully vaccinated.

• Willing to work in shifts.

Work Hour(s):

Morning Shift

Shift 1:

• Monday to Friday: Full Day (07:00 - 16:00)

• Saturday: Half Day (08:00 - 12:00)

Shift 2:

• Monday to Friday: Full Day (09:00 - 18:00)

• Saturday: Half Day (08:00 - 12:00)

Night shift

• Monday to Friday: Full Day (20:00 - 05:00)

• Saturday: Half Day (20:00 - 00:00)

Benefits:

• Get to know how to work with our soft skills training (growth mindset, creative thinking, communication, professionalism, motivation & initiative, honesty & integrity, and time management).

• Comfortable and family-friendly work environment.

• Room to grow based on performance and not seniority.

• International upper management team with open door policy.