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Hotel Receptionist

Salary undisclosed

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JOB AD

Hotel Front Desk Agent – Hidden Hills Villas, Uluwatu

An award winning boutique luxury hotel and a Proud Member of Small Luxury Hotels of the World. In partnership with Hilton.

Please apply only if you have a minimum of 2 years of front desk experience at a luxury or boutique luxury hotel. Applications without at least 2 years of hotel front desk experience will not be considered.

Please only send your applications with CV to hhvrecruitment@gmail.com as Linkedin will not be sufficient.

Are you a personable, service-oriented individual eager to grow your career in luxury hospitality? Hidden Hills Villas is looking for a talented Front Desk Agent to join our dedicated team at our boutique luxury villa resort in Bali, Indonesia. As a proud member of Small Luxury Hotels of the World, affiliated with Hilton, we set the standard for personalized guest service.

ABOUT US

Hidden Hills Villas offers an exclusive experience with 14 unique villas and 22 luxurious rooms, nestled in the serene beauty of Uluwatu. Renowned for our tailored guest experiences, world-class amenities, and sustainable practices, our resort delivers excellence in every detail.

Our team operates with a collaborative spirit, taking pride in creating memorable and personalized moments for every guest while upholding the highest standards in luxury hospitality.

THE ROLE

As a Front Desk Agent, you will be the face of Hidden Hills Villas, ensuring each guest feels welcomed and valued throughout their stay. This role is ideal for someone passionate about hospitality, detail-oriented, and enthusiastic about delivering unforgettable experiences.

KEY RESPONSIBILITIES

  • You will specialize in personalized service
  • Greet and assist guests with check-ins, check-outs, and inquiries with professionalism and warmth.
  • Manage reservations, guest records, and room assignments accurately using our hotel management system.
  • Handle guest requests, providing thoughtful solutions and ensuring a seamless experience.
  • Serve as a liaison between guests and other departments to guarantee satisfaction.
  • Maintain a welcoming lobby environment and offer personalized service that reflects our boutique ethos.

QUALIFICATIONS

  • At least 2 years of front desk experience in the hotel industry, preferably in a luxury or boutique property.
  • Proficiency in hotel management systems and basic administrative tasks.
  • Exceptional communication skills in English; additional languages are an advantage.
  • A friendly and professional demeanor with a passion for exceeding guest expectations.
  • Strong problem-solving abilities and attention to detail.

WHY JOIN US?

  • Be part of a supportive and collaborative team in a family-owned luxury resort.
  • Work in one of Bali's most breathtaking locations.
  • Gain valuable experience in a boutique property with a global reputation for excellence.
  • Opportunities for professional growth and development in the hospitality industry.

If you are ready to elevate your career and contribute to the success of Hidden Hills Villas, we’d love to hear from you.

To apply, do not apply via Linkedin, please send your CV with current picture to hhvrecruitment@gmail.com.

Apply now and join our Hidden Hills Villas family!