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Company Description
Sosplan Creative, founded in late 2021, started by offering Instagram business management services and later expanded to include creative, digital, and marketing services. The company also provides classes in various business fields to support the development of entrepreneurs.
Role Description
- Develop, execute, and oversee business strategies that prioritize growth and positive customer ratings.
- Build and maintain positive relationships with consumers by listening to their wants and needs or creating retention programs.
- Monitor sales progress and ensure it is in line with predetermined targets.
- Monitor every aspect of the customer journey, from awareness and prospecting to conversion.
- Monitor all documentation processes related to business operations and development, from invoices to contracts.
- Collaborate with various teams such as creative, account, strategy and support to maintain a positive brand image.
- Monitor sales progress to ensure that company goals are achieved.
- Conduct high-level industry research to develop effective sales solutions.
- Interact with clients and respond to important inquiries about the company's services.
Qualifications
- Preferably experienced in an agency
- Analytical Skills and Market Research abilities
- Strong Communication and Customer Service skills
- Experience in Lead Generation
- Ability to work well in a team and independently
- Knowledge of business development strategies
- Bachelor's degree in Business Administration or related field
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