E-commerce Account Specialist (English Speaker)
Salary undisclosed
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Company Description: Established in 2020 and headquartered in Jakarta Utara, PT. Invens Sukses Indonesia (Invens.co.id) is an innovative online retailer specializing in Southeast Asia’s leading electronic brands, including 70mai, Wanbo, and PerySmith. Our mission is to foster sustainable growth by seamlessly integrating online and offline retail channels. This approach is bolstered by strategic partnerships with prominent offline retailers such as iBox and Urban Republic, while our extensive online presence ensures accessibility across major e-commerce platforms like Tokopedia, Shopee, TikTok, Lazada, and BliBli. Explore our comprehensive range of products by visiting our website’s product page. Join us in embracing the future of electronics retailing! Job Description:
As an E-commerce Account Specialist, you will play a critical role in managing and optimizing our presence across various e-commerce platforms. You will coordinate with internal teams, account managers, and external stakeholders to ensure seamless operations, drive sales growth, and execute successful promotional campaigns.
Key Responsibilities
Account Management:
• Manage e-commerce accounts across platforms such as Shopee, Tokopedia, and TikTok.
• Maintain product listings, ensuring accuracy in pricing, stock availability, and product details.
Campaign And Promotion Management
• Plan and execute promotional campaigns, including flash sales, product launches, and seasonal offers.
• Collaborate with creative and marketing teams to develop promotional assets.
Sales And Performance Tracking
• Monitor daily sales performance, generate reports, and analyze trends to identify opportunities for growth.
• Track key performance metrics such as conversion rates, click-through rates, and sales targets.
Collaboration And Communication
• Work closely with internal teams (e.g., sales, marketing, finance) to align strategies.
• Liaise with platform representatives and account managers to secure promotional opportunities and resolve issues.
Problem-Solving And Operational Support
• Address operational challenges, including stock management, order fulfillment, and customer escalations.
• Provide support for resolving platform-related issues, such as promotional tag adjustments or logistical concerns.
As an E-commerce Account Specialist, you will play a critical role in managing and optimizing our presence across various e-commerce platforms. You will coordinate with internal teams, account managers, and external stakeholders to ensure seamless operations, drive sales growth, and execute successful promotional campaigns.
Key Responsibilities
Account Management:
• Manage e-commerce accounts across platforms such as Shopee, Tokopedia, and TikTok.
• Maintain product listings, ensuring accuracy in pricing, stock availability, and product details.
Campaign And Promotion Management
• Plan and execute promotional campaigns, including flash sales, product launches, and seasonal offers.
• Collaborate with creative and marketing teams to develop promotional assets.
Sales And Performance Tracking
• Monitor daily sales performance, generate reports, and analyze trends to identify opportunities for growth.
• Track key performance metrics such as conversion rates, click-through rates, and sales targets.
Collaboration And Communication
• Work closely with internal teams (e.g., sales, marketing, finance) to align strategies.
• Liaise with platform representatives and account managers to secure promotional opportunities and resolve issues.
Problem-Solving And Operational Support
• Address operational challenges, including stock management, order fulfillment, and customer escalations.
• Provide support for resolving platform-related issues, such as promotional tag adjustments or logistical concerns.
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