Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Senior Associate Voice of Customer Manager

Salary undisclosed

Apply on

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It's fun to work in a company where people truly BELIEVE in what they're doing!

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Job Description
  • Implement and manage processes to measure Customer Effort Score (CES) across different customer interactions (e.g., support calls, chats, emails, app interactions).
  • Analyze data to identify trends, patterns, and root causes impacting customer effort.
  • Collaborate with cross-functional teams including Customer Operations, Products, and Marketing to implement strategies aimed at reducing customer effort.
  • Generate insights on what customers have feedback on Traveloka for senior management and stakeholders.
  • Conduct surveys, interviews, benchmarking, and focus groups to gather qualitative data about customer preference in the travel industry
  • Stay updated on industry best practices and innovations related to customer experience management.

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Requirements
  • Bachelor’s degree from Business Administration, Marketing, Statistics, or a related field (Master’s degree preferred).
  • Proven experience as a Business Analyst, market research or similar role, preferably in a customer-centric organization.
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
  • Proficiency in statistical analysis tools and techniques.
  • Excellent communication and presentation skills, with the ability to convey complex data-driven insights to non-technical stakeholders.
  • Ability to work effectively both independently and as part of a team in a fast-paced environment.
  • Experience with CRM systems and customer feedback platforms is a plus.

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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