Quality Risk Management

This role is dedicated to identifying and mitigating risks associated with the company’s services and products offered to clients. Quality Risk Management is responsible for ensuring all services and products align with quality, security, and regulatory compliance standards, supporting operational consistency and upholding client expectations.

Key Responsibilities

• Conduct comprehensive risk assessments on the company’s products and services for clients, identifying potential risks related to quality, security, and compliance.
• Develop targeted risk mitigation strategies to minimize potential impacts on service and product quality, including recommendations for internal process improvements.
• Design and implement a comprehensive risk management framework for products and services, ensuring that all internal processes meet client quality standards and regulatory requirements.
• Regularly evaluate and adjust the risk management framework based on regulatory changes or specific client needs.
• Perform quality and compliance audits on company products and services, identifying areas for improvement and any non-compliance risks.
• Coordinate with internal teams to ensure corrective actions and continuous process improvements are effectively implemented.
• Provide training for internal staff on risk management tools and methodologies to maintain consistent quality and compliance for clients.
• Ensure all teams have a thorough understanding of the risks associated with the services and products offered.
  

Requirements

• 5-7 years of experience in quality risk management, consulting, or auditing, with a preference for experience in a consulting firm or highly regulated industries.
• Relevant professional certifications such as CISSP, CISM, CRISC, CISA; additional certifications in quality management (e.g., ISO 9001 Lead Auditor, Six Sigma) are highly advantageous.
• Strong understanding of cybersecurity standards, IT governance (e.g., ISO 27001, COBIT), and risk management frameworks.
• Advanced analytical skills for conducting risk assessments, identifying root causes, and developing actionable solutions. Strong problem-solving skills to adapt strategies based on evolving risks or regulatory changes.
• Proven project management skills, including the ability to manage multiple initiatives, track progress, ensure adherence to timelines, and communicate updates effectively.
• Exceptional communication skills to present findings, strategies, and solutions clearly to stakeholders at all levels. Ability to foster collaborative relationships across teams and with external partners.
• Experience in training internal teams on risk management practices and frameworks. Ability to design and deliver workshops or training sessions to enhance risk awareness and competency.
• Commitment to staying updated on industry best practices, emerging threats, and regulatory updates. A proactive approach to suggesting and implementing process improvements.
• Detail-oriented approach to ensure accuracy and thoroughness in risk assessments, audit reports, and compliance checks.