Global IT Business Process Specialist – Procurement, Sourcing and Sustainability (2 Years Contract)

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The Global Business Process Specialist - Buy is responsible for ensuring the efficiency and effectiveness of procurement, sourcing, quality, and sustainability processes within the organization for a new global Enterprise Resource Planning (ERP) system. This role will involve collaborating with cross-functional teams to develop and implement policies, procedures, and best practices for these areas to improve overall performance and achieve strategic objectives.

The role requires a solid understanding of the organization's operations, policies, and procedures alongside a thorough grasp of procurement, sourcing, quality and sustainability principles, relevant regulations, and best practices. The goal of the role is to define one consistent business process across our buy type functions globally through one operating model known as the “Meiyume Way”. Working closely with super users and cross-functional teams to identify the reporting requirements, process improvements, optimize workflow, and ensure compliance with regulatory requirements.

Key Results / Accountabilities

• Develop, implement, and continuously improve procurement, sourcing, quality, and sustainability processes across the organization globally.
• Collaborate with stakeholders to assess current processes and identify opportunities for improvement.
• Lead initiatives to optimize procurement, sourcing, quality, and sustainability processes, including the evaluation and implementation of new systems and technologies.
• Conduct analysis of procurement activities and supplier performance metrics, identifying areas for improvement, and implementing strategies to address any issues.
• Drive process optimization initiatives through collaboration with internal stakeholders and external suppliers, constantly identifying opportunities for cost savings and process efficiencies.
• Manage and lead cross-functional teams that focus on sourcing activities, contract negotiations, and vendor management to ensure that all procurement activities meet the highest standards of quality, delivery, and cost-effectiveness.
• Define key performance indicators (KPIs) for procurement, quality and sourcing, and develop performance dashboards and management reports to track progress against established targets.
• Develop and implement policies and procedures to ensure compliance with relevant regulations and standards.
• Provide training and support to cross-functional teams and stakeholders on best practices and new processes.
• Identify and mitigate any potential risks or issues that could impact the procurement, sourcing, quality, and sustainability processes.
• Monitor and analyze data and performance metrics to identify trends and opportunities for improvement.
• Utilize your expert knowledge of procurement best practices, supplier relationship management, and market trends to guide the team and stakeholders to achieve business objectives.
• Act as a subject matter expert for procurement, quality and sourcing across the organization, providing guidance, insights, and recommendations to senior leadership on key initiatives, projects, and decisions.
• Establish strong relationships with internal customers, ensuring effective communication, involvement and collaboration between the procurement, quality, sourcing and sustainability teams and other business functions.
• Defines master data requirements and reporting needs globally for procurement, sourcing, quality, and sustainability teams for seamless integration between systems.
• Develop and maintain process documentation and measurement systems to track progress and ensure compliance.
• Investigate new technologies, tools, and methodologies to improve business processes, performance, and customer satisfaction.
• Collaborate with the procurement, sourcing, quality, and sustainability teams to provide training and support on new processes and tools.
• Support the development of a culture of continuous improvement for process improvement and optimization.
• Assist in the development and implementation of automated processes to improve efficiency and reduce errors.
• Partners with suppliers, vendors, carriers, and other third-party entities to ensure transparency, reliability, and quality control.
• Define and implement the global “Meiyume Way” operating model for buy (including procurement, sourcing, quality, and sustainability) working closely with our businesses around the world.
• Act as a gatekeeper and custodian of the template for buy to consolidate and prioritize "needs" from different stakeholders with the justification that aligns with the value and best practice of the "Meiyume Way".
• Provide thought leadership questioning the status quo on recommending changes to group design. Ability to escalate/influence as required.
• Perform change impact assessments and define training plans to support successful and smooth transition from legacy ways of working to one “Meiyume Way” operating model.
• Develop strong working relationships across key business stakeholders and peers to shape requirements. Making clear the options available.
• Develop roadmap for globalization of procurement, sourcing, quality and sustainability systems.
• Provides training, coaching, and support to buy related teams to enhance performance, skills, and overall effectiveness.
• Conducts root cause analysis and develops action plans to resolve buy issues and inefficiencies.
• Identifies opportunities to streamline processes, reduce lead times, and drive cost savings, while maintaining or improving quality.
• Stays current with industry trends, emerging technologies, and best practices to ensure continuous improvement of the buy functions.
• Conduct training and provide guidance to end-users to ensure that they understand the processes and follow them correctly.
• Works closely with cross-functional teams to ensure consistent and accurate reporting of buy related data.
• Monitor key performance indicators and provide regular reports to management.
• Ensure compliance with all relevant regulatory requirements, including GDPR, PIPL, and other local laws and regulations.
• Collaborate with the internal business globally, IT, third parties and other teams to ensure that process changes are properly implemented and monitored.
• Ensure effective knowledge transfer between teams in rolling out the “Meiyume Way” operating model, including process training with the business whilst working with IT and third parties.
  
  

Position Interfaces

• This position’s primary interfaces are:
• Internal
• Project Steering Committee.
• Super Users.
• Fung Group.
• Meiyume technology team.
• Meiyume Data and Insights team.
• Procurement, sourcing, quality and sustainability business teams globally.
• External
• Service providers.
• Technology vendors / suppliers.
  

Qualification & Experience And Competencies

Education and Experience (MUST HAVE)

• Bachelor’s degree in relevant field such as Supply Chain, Business or Engineering.
• 5 years of experience in procurement, sourcing, quality or sustainability.
• Strong understanding of best practices in these areas, as well as relevant regulations and standards.
• Experience collaborating with cross-functional teams and stakeholders.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Highly detail-oriented with the ability to manage multiple tasks and priorities.
• Experience with project management tools.
• Proficiency in Microsoft Office Suite.
• Proven ability to drive results and achieve goals.
• Proficiency in project management, problem-solving, and change management techniques.
• Experience working in a global environment with cross-functional and/or multicultural teams.
• Ability to travel domestically and internationally, as required.
• Ability to work independently and prioritize work in a fast-paced environment.
• Knowledge of ERP systems including SAP, Oracle, Dynamics, or Infor.
• Knowledge of PowerBI, data lake or other analytic reporting tools.
• Understanding of regulatory requirements and compliance issues.
• Creative and willing to drive change.
• Familiar with managing external vendors and able to communicate with users across all levels.
• Understands master data requirements and reporting needs.
• Able to adopt a flexible working hour arrangement to work with team members located in different time zones.
• Interested in and able to work with people from different cultures and backgrounds.
• Good command of written and spoken English, Cantonese, Putonghua/Mandarin, French, Thai, or Indonesian Bahasa speaking and writing ability is an advantage.
• Demonstrates a strong awareness of the uses of IT within the industry sector and specifically within competitive or associated organizations operating in the same market.
  
  

Preferred Criteria (NICE TO HAVE)

• Knowledge of sustainability and environmental management standards is a plus.
• Track record in Project Management tracking tools such as Monday.com, Jira or equivalent.
• Certified PM (PMP) and/or Agile Scrum Master certifications highly regarded.
• ISO27001 experience highly regarded.
• Knowledge of Gartner’s run, grow and transform model.
• Experienced in manufacturing or B2B industry is an absolute advantage.
  
  

Economic Dimensions

• Contribute to a 3-year financial plan for the One ERP project opex and capex costs.
• Provide forecast quarterly to Project Manager on upcoming spend for the One ERP project vendors and internal costs.
• Categorize costs for One ERP project against Gartner’s run, grown and transform model for buy related functions including sales, innovation and marketing.
• Forecast people spend across employees and consultants during the life of the project for buy related functions.
  
  

Country / Cluster Specific Information

As a Business Process Specialist in Procurement, Sourcing, Quality and Sustainability, you will play a critical role in maximizing the efficiency and profitability of these departments. Your ability to think critically, develop innovative solutions, and work collaboratively with cross-functional teams will be essential to success in this role. With an annual budget consisting of opex and capex this position is jointly responsible for ensuring the rollout of the One ERP project to various Meiyume's businesses globally across eight locations including United States, United Kingdom, France, Thailand, Singapore, Indonesia, Hong Kong, and China.

Joint responsibility for ensuring the highest possible satisfaction of business team members at Meiyume locations globally through effective design, implementation, and support. Any interruption or outage of any component of this ERP project could cause an immediate discontinuance in the ability for:

• Manufacturing sites to manufacture products,
• Warehouses / distribution centres to ship products and receive raw materials,
• Offices to communicate using tools such productivity tools and critical ERP systems.
  
  

In short, Meiyume’s business could come to an immediate halt if the responsibilities of this position are not executed to an extremely high level of standard. The cost impact of such an outage would far exceed the annual budget for which the position maintains responsibility.

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As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and/or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization’s Declaration on Fundamental Principles and Rights at Work.

Data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.