Guest Relations Officer
Salary undisclosed
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Job Descriptions
- Prepare a proper list after gathering the arrival and check-in information of all the guests.
- Attend to inquiries requested by the guests regarding facilities provided and everything else.
- Maintain a polite and humble personality while attending to the guests.
- Provide a detailed description of all the information that can be potentially asked for along with the documents needed.
- Ensure maintenance of proper information in the database.
- Candidate must possessed at least Bachelor Degree, preferably majoring in Hospitality / Tourism.
- At least 1 year experience of working in the related field is required for this position.
- Able to multi-task and demonstrate experience in GRO
- Excellent people management skill and strong business sense to drive sales and profits.
- Passion for customer service and building strong client relationship.
- Lively, cheerful, and pleasent personality
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