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Guest Relations Officer

Salary undisclosed

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Job Descriptions

  • Prepare a proper list after gathering the arrival and check-in information of all the guests.
  • Attend to inquiries requested by the guests regarding facilities provided and everything else.
  • Maintain a polite and humble personality while attending to the guests.
  • Provide a detailed description of all the information that can be potentially asked for along with the documents needed.
  • Ensure maintenance of proper information in the database.

Job Requirements

  • Candidate must possessed at least Bachelor Degree, preferably majoring in Hospitality / Tourism.
  • At least 1 year experience of working in the related field is required for this position.
  • Able to multi-task and demonstrate experience in GRO
  • Excellent people management skill and strong business sense to drive sales and profits.
  • Passion for customer service and building strong client relationship.
  • Lively, cheerful, and pleasent personality
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