Senior Customer Service Manager
Salary undisclosed
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Job Summary:
The National Customer Service Manager will be responsible for overseeing and enhancing the customer service experience across all our operations. This role requires a strategic thinker with excellent leadership skills, a deep understanding of the shipping and logistic industry, and strong expertise in business processes.
Qualifications:
- Experience as Head of Customer Service.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Analytical mindset with the ability to interpret data and make data-driven decisions.
- Proven experience in evaluating and improving business processes.
- Willing to be placed in Jakarta or Surabaya
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