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Business Operations

Salary undisclosed

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Responsibilities:

  • Identify operational bottlenecks that impact customer services, profitability, and business growth.
  • Map existing processes using detailed flowcharts and assess the effectiveness of existing systems and propose improvements.
  • Design and implement solutions to optimize process (e.g., remove redundant steps or streamline workflows)
  • Develop and recommend a sequence for automation and suggest software tools to enhance operations.
  • Improve data collection processes to ensure wider, faster, and more accurate reporting.
  • Collaborate with cross-functional teams to implement changes smoothly.


Requirement & Qualifications:

  • Bachelor’s degree in Business, Engineering, or related fields.
  • Minimum 3 years of experience in technology start-up, retail or FMCG operations.
  • Must-have: operations project management experience with high transaction volume. Plus points: experienced owning transaction processes with complex nature and physical inventories.
  • Strong compliance focus and attention to detail.
  • Excellent written and verbal communication skills, with a structured approach.
  • Self-motivated, independent, and proactive problem-solver.
  • Proficiency in spreadsheet tools and systems evaluation.